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Representante De Servicios A Clientes (General Roca - Río Negro)

Santander is evolving from being a global brand of high impact to a technology-driven organization, and people are at the center of this journey. We are leading a transformation focused on the customer, which values disruptive thinking, the courage to challenge the possible, and the ability to innovate.

This is more than a strategic change: it is an opportunity for people to be motivated, grow, learn, and make a real impact. Our mission is to help more people and businesses prosper. We adopt a solid risk culture and expect all people, throughout the organization, to take a proactive and responsible approach to risk management.

Retail & Commercial Banking is a global business that integrates all our retail and commercial banking activities to better serve our customers, improve efficiency, and generate value.

The Impact You Will Generate

In our General Roca Branch, we are looking for a Customer Service Representative (Commercial) based in General Roca (Río Negro Province). The purpose of the role is to support the commercial management of the Branch, providing advice to customers and actively contributing to the achievement of commercial and customer satisfaction objectives.

We are redefining the way we work through innovation, state-of-the-art technology, collaboration, and the freedom to explore new ideas. In this position, your main responsibilities will include:

• Supporting the management of the branch in terms of achieving objectives and NPS.

• Providing advice to customers.

• Meeting and collaborating with individual and branch commercial objectives.

What You Will Bring To The Team

Our people are our greatest strength. Each person contributes unique perspectives that make us stronger as a team and as an organization. We value who they are and empower what they bring.

The following requirements represent the essential knowledge, skills, and competencies for this position.

Professional Experience

• Minimum 1 year experience in similar roles (commercial role) (Required)

• Minimum 1 year experience in the sale of intangible products (Desirable)

Education

• Completed tertiary / university studies or advanced studies in progress (Required)

Languages

• Minimum level of English required Basic (Elementary or A-1) (Desirable)

Technical Skills (Hard Skills)

• Intermediate handling of Office tools (especially Excel) (Desirable)

Interpersonal Skills (Soft Skills)

• Proactivity and autonomy (Required)

• Result orientation from your ability to resolve and manage (Required)

• Empathy and closeness with customers (Required)

• Relationship skills and teamwork (Required)

• Flexibility to adapt to the different environments and scenarios that the business presents (Required)

We Value Your Impact

Your contribution matters, and we recognize it. At Santander, we have a comprehensive, fair, and competitive proposal that reflects your impact and the value you will deliver. We offer:

• Develop and learn every day: opportunities for development (local and international), discounts on training, languages, universities, and a 100% available learning platform for you.

• Have a flexible work dynamic with a hybrid model.

• Enjoy the balance: 15 working days of vacation to be divided as you wish and a birthday day off.

• Take care of your health and well-being with an exclusive Swiss Medical plan as prepaid medicine for you and your immediate family group, our own corporate building medical center, special fertility and prevention program, 50% reimbursements on medicines, among others.

• Experience the customer experience with preferential quotation in our products (fixed term, loans, safety box, and more) and exclusive reimbursements in supermarkets and fuel.

We are here to maintain your motivation, help you achieve your goals, and celebrate your achievements at every step of the way.

Santander is proud to be an organization that offers equal opportunities regardless of age, gender, disability, marital status, race, religion, or sexual orientation. Our commitment is to ensure an inclusive and accessible selection process for all individuals.

And Now What?

If everything you read interests you and matches what you are looking for, join our team.

Ready to take the next step?