This Website Uses Cookies To Allow For Its Correct Operation And The Services Offered. For Further Information, Please Consult Ourcookie Policy.

Specjalista Relacyjny Z Klientem

Location: Lublin

Time Type: Full time

Job Description:

We value relationships with people. We are looking for individuals who, like us, want to provide our clients with the best experience in the financial sector. We are part of the top three largest banks in Poland and are part of the international Santander Group. We manage many banking products for individuals and businesses.

We value diversity among our employees. We believe that everyone, regardless of individual predispositions, can bring a unique perspective to our company.

Apply if you:

• Have at least a secondary education.
• Have at least one year of experience in banking and want to develop in this sector.
• Value contact with people and long-term relationships based on trust.
• Set ambitious goals and feel good knowing what you are striving for.
• Like to work not only individually but also in a team to achieve common goals.

Milestone, if you will have:

• Ability to communicate in English at a communicative level, enabling contact with foreign clients and help in choosing appropriate banking products.
• Driving license category B.

Your tasks in this role:

• Supporting clients in choosing the best banking products and services.
• Providing professional service and the best experiences associated with a branch visit.
• Offering and promoting banking products.
• Carrying out individual and team sales tasks, for which we award monthly premiums at an attractive level.
• Telephone and direct contact with customers.
• Building long-term relationships with bank customers and acquiring new ones.
• Daily handling of cash transactions (in cash offices) and non-cash transactions.
• Working in accordance with applicable procedures and quality standards.

We will take care of you:

• Employment contract (first for 7 months, with the possibility of concluding an indefinite-term contract after the implementation period).
• Stationary work in the Branch (location at the beginning of the offer).
• Life insurance.
• Private medical care Medicover (with the option to purchase a dental package).
• Bank product offer and employee loan terms.
• Cafeteria system with points for activities, e.g. recreational, cultural, gastronomic or funding for a nursery/kindergarten/children's club.
• Multisport card and wellbeing activities, e.g. Interest Clubs, webinars.
• Opportunity to participate in volunteer work.
• Additional social benefits (e.g. child allowance).
• Benefits for people with disabilities: financial supplement for pro-health purposes, additional 2 days of leave for employees with a mild degree of disability, hybrid work if the nature of the work allows.
• Employee referral program – monetary reward for recommending someone to work in our bank.

How does the implementation and development look?

• We won’t throw you into deep water. We have planned an implementation that will include an introduction to the organization, your business unit, and tasks.
• The first training will last 6 months as part of the Academy of Development Power.
• After 3 months, you will start implementing part of the sales plan and enter the premium system.
• During the first months, we will show you our organizational culture and answer all your questions.
• After the implementation period, you will start fully implementing sales plans.

Join us in 3 steps:

• Send your CV for our analysis, and we will decide if we invite you to the next stage.
• Meet with a recruiter and manager.
• Work with us in our Team!

After each recruitment stage, you will receive feedback tailored to its level of advancement. After meetings, we will get back to you with a comprehensive summary via email or phone.

We apply the highest standards of risk management, taking care of the safety of our clients and services provided.