This Website Uses Cookies To Allow For Its Correct Operation And The Services Offered. For Further Information, Please Consult Ourcookie Policy.

Specjalista Relacyjny Z Klientem

Location: Jelenia Góra

This position offers a contract for the first seven months, with the possibility of extending to an indefinite contract afterward. The role is based in the 4th Branch in Jelenia Góra, at Ul. Ogińskiego 1A, under the leadership of Wioletta Urbanowska.

The company values relationships with people. They seek individuals who can provide the best financial sector experience to their clients, emphasizing a technology-backed banking approach.

The company is part of the top three largest banks in Poland and is part of the international Santander Group. They manage portfolios in over 300 branches across Poland, offering numerous banking products for both private individuals and businesses.

The company promotes diversity and believes that everyone can contribute unique perspectives to the company, regardless of individual differences.

Apply if you:

• Have at least secondary education,
• Have at least one year of banking experience and wish to develop in this sector,
• Value human contact and building trust-based relationships,
• Set ambitious goals and feel motivated to achieve them,
• Enjoy working both individually and as part of a team to achieve set goals.

Additionally desirable:

• Fluency in English to communicate with international clients and assist in selecting appropriate banking products,
• A driver’s license (Category B).

Your tasks in this role will include:

• Supporting clients in choosing the best banking products and services,
• Providing professional service and the best experiences during branch visits,
• Offering and promoting banking products,
• Achieving individual and team sales targets, for which we offer monthly attractive premiums,
• Engaging in telephone and direct client contact,
• Building long-term relationships with bank clients and acquiring new ones,
• Daily handling of cash and non-cash transactions (in cash offices),
• Working in accordance with applicable procedures and quality standards.

The bank will take care of:

• A contract (first for seven months, with the possibility of extending to an indefinite contract after the implementation period),
• Full-time employment in the branch (location as per the offer),
• Life insurance,
• Private medical care with Medicover (optionally including a dental package),
• Bank products and employee loans on favorable terms,
• A cafeteria system with points for activities such as rest, cultural, gastronomic, or subsidizing daycare/kindergarten/children’s club,
• The Multisport card and wellbeing activities like interest clubs, webinars,
• Opportunity to participate in volunteer work,
• Additional social benefits (e.g., childcare allowance),
• Benefits for people with disabilities: financial support for health purposes, additional two days of leave for employees with mild disabilities, hybrid work if job nature allows,
• Employee referral program – monetary rewards for recommending someone to work at our bank.

What is our implementation and development process like?

• We won’t throw you into the deep end. We have planned an implementation that includes your introduction to the organization and your business unit.
• The first training lasts six months within the Academy of Power Development.
• After three months, you will start implementing your sales plan and join the premium system.
• For the first month, we will show you our organizational culture and answer all your questions.
• After the implementation period, you will fully start implementing sales plans.

Join us in three steps:

• Send your CV to our analysis, and we will decide whether to invite you to the next stage,
• Meet with a recruiter and manager,
• Work with us in our team!

After each recruitment stage, you will receive feedback tailored to your level of advancement. Following the meetings, we will provide you with a comprehensive summary via email or phone.

We apply the highest risk management standards, ensuring the safety of our clients and the services we provide.