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Manage training and performance tracking for call center operators and supervisors
State of Mexico, Mexico
17 hours agoBe an early applicant
Santander
A multinational financial services group offering banking products, services, and solutions to individuals and businesses globally.
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Coach Mejora Continua
Asegurar que los operadores telef贸nicos y supervisores, cuentas con la formaci贸n requerida para realizar sus funciones tanto te贸rica como practica a trav茅s del programa on the job training. Controlar la rotaci贸n que se genera dentro de los primeros 45 d铆as de vida del colaborador. Generar informes de desempe帽o, planes de mejora y planes de movilidad a trav茅s de un modelo de counselling management que de visibilidad al colaborador y a los responsables operativos de la evoluci贸n de los indicadores para toma de decisiones
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State of Mexico, Mexico
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About Santander
A multinational financial services group offering banking products, services, and solutions to individuals and businesses globally.