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Assistant Relationship Manager, Client Coverage, Direct

As an Assistant Relationship Manager, you'll support the day-to-day management of Commercial Direct's large portfolio of Corporate & Commercial businesses.

You will demonstrate a client focussed approach to deliver day to day operational solutions for existing and new clients, working collaboratively with other areas of Corporate & Commercial banking to achieve this. You'll also work collaboratively with Relationship Managers, Portfolio Directors, and Team Leaders community to aid training, development and sharing best practices.

You will develop a firm understanding of the Corporate Banking industry and start to build an internal and external network.

The difference you'll make:

• Providing best in class client management support and interact skilfully with both existing clients and prospects.
• Supporting the wider Commercial Direct team in meeting our key objectives.
• Providing a high-quality client experience.
• Ensuring that we meet our client contact strategy, engaging clients at the right time.

What you'll bring:

• Understanding of banking industry
• Good interpersonal skills
• Good communication and organisational skills
• Analytical skills

It would also be nice for you to have:

• Experience working in the banking industry

What else you need to know:

Our preferred location for this role is Liverpool, but we'll also consider locating the role in Glasgow.

We want our people to thrive at work and home and also be able to deliver the best outcomes for our customers and to help each other develop. To support this, we offer site-based contracts with a hybrid working pattern and our expected level of attendance in an office is at least 12 days per month (pro-rata for part-time roles).

If you apply for this role in any of these locations, it's important you consider your travelling distance, time and cost from your home to the office location(s).

We're happy to discuss specific working patterns and arrangement within this hybrid approach during the recruitment process.

Inclusion

At Santander we're creating a thriving workplace where all colleagues feel they belong and are supported to succeed. We all help to make Santander a workplace that celebrates diversity and attracts, retains and develops the most talented and committed people through living our values of Simple, Personal, and Fair.

How we'll reward you:

As well as a salary, we offer a wide range of benefits that you can choose from and tailor to your needs.

• 500 annual cash allowance to spend on our great range of benefits.
• 25 days' holiday plus bank holidays, which increases to 26 days after 5yrs service, with the option to purchase up to 5 contractual days per year.
• Eligible for a discretionary performance-related annual bonus.
• Voluntary healthcare benefits at discounted rates. Including: medical insurance, dental insurance, and health assessments.
• Free access to a range of digital health services, including GP.
• Free access to wellbeing apps and up to three weekly online classes.
• We put 8% of salary into your pension, even if you don't contribute yourself. We'll pay in up to 12.5% of salary, if you contribute as well, and you can take some of our contribution in cash if you prefer.
• Protection for you and your family, with company-funded death-in-service benefit and income protection insurance, and the option to take advantage of discounted rates for additional life assurance and critical illness cover.
• Support your favourite causes through charitable giving and our community partnerships.
• Share in Santander's success by saving or investing in our share plans.
• 24/7 access to an online employee discount platform including retailers, entertainment, eating out, travel and more.
• As a Santander UK employee, you are able to request staff versions of our products like our Edge Current Accounts and Credit Cards with no fees, as well as apply to many other deals and discounts in Santander products and services.

What to do next:

If this sounds like a role you're interested in, then please apply.

If there's anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it's a copy of our application form in another format or additional assistance, we're available through email. You can contact us at resourcing@santander.co.uk.