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AI Development Adoption

Santander is evolving from a global, high-impact brand into a technology-driven organization, and our people are at the heart of this journey. Together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible.

This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference. Our mission is to contribute to help more people and businesses prosper. We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

Santander Digital Services is the team of technology and operations at Santander. We are convinced of the importance of technology that is aligned with the requirements of the business and that our work not only brings value to users, people and communities but also fosters individual creativity. Our team of over 10,000 people in 8 countries develops and/or implements financial solutions across a broad spectrum of technologies on all kinds of on-premise and cloud-based platforms.

The difference you make at Santander Digital Services is building a world-class AI & Data organization to drive innovation at scale and impact the lives of over 170 million people globally. As part of our strategic ambition to become an AI-First bank, we are seeking an AI Development Adoption—a passionate technologist and strategic influencer who will accelerate the adoption of generative AI and development-oriented AI tools across our global technology teams.

In this role, you will implement cross-functional initiatives to integrate state-of-the-art AI tooling in software development workflows. You will work at the intersection of technology, change management, and culture, helping our engineering community unlock new levels of productivity and innovation.

We're shaping the way we work through innovation, cutting-edge technology, collaboration, and the freedom to explore new ideas. To succeed in this role, you will be responsible for:

AI Tooling & Technology Integration

• Evaluating, piloting, and scaled adoption of AI-powered development tools.
• Partner with software engineering, DevOps, and platform teams to embed generative AI in CI/CD pipelines, microservices architectures, and developer toolchains.
• Identify and define metrics to track adoption, performance, and developer impact.

Cross-Functional Leadership & Project Execution

• Drive cross-functional adoption initiatives involving IT, security, compliance, and business stakeholders.
• Champion best practices in integrating cloud-native AI solutions and scalable system architectures.
• Collaborate with product owners and platform leaders to align AI tooling adoption with business priorities and technical roadmaps.

Change Management & Capability Building

• Translate complex AI concepts into actionable insights for a wide range of audiences.
• Design and deliver education, enablement, and communication strategies to build awareness and skills across technology teams.
• Detect and address organizational resistance to change, ensuring sustainable cultural adoption.

What you'll bring:

Our people are our greatest strength. Every individual contributes unique perspectives that make us stronger as a team and as an organization. We're enabling teams to go beyond by valuing who they are and empowering what they bring.

The following requirements represent the knowledge, skills, and abilities essential for success in this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Professional Experience

• 2–5 years of experience in technology roles. (Required).

Hard Skills

• Expertise in software engineering and DevOps practices (CI/CD, Git, microservices, infrastructure as code). (Required).
• Experience integrating APIs, cloud platforms (Azure, AWS, or GCP), and AI tooling into development environments. (Required).
• Experience deploying or promoting generative AI tools in enterprise software development environments. (Preferred).
• Background in AI/ML with a strong interest in developer productivity, innovation, and AI-first culture. (Preferred).
• Familiarity with organizational change models and upskilling frameworks. (Preferred).

We value your impact:

Your contribution matters, and it's recognized. You can expect a fair, competitive reward package that reflects the impact you create and the value you deliver. But we know rewards go beyond numbers.

• Enable our teams to go beyond through global opportunities and broad career paths.
• Enjoy a hybrid working model—some days remote, some days onsite with your team—along with flexible hours.
• Access hundreds of courses on our platforms, including exclusive access to our global learning space: Santander Open Academy.
• Receive a highly competitive salary with performance-based bonuses.
• Benefit from preferential banking terms, special interest rates on loans, life insurance, and more.
• Promote holistic wellbeing through BeHealthy, our global wellness programme.
• Offer childcare support and family-friendly programmes tailored to each life stage.
• Get access to Santander Contigo, our program for employees and their families offering legal, emotional, and administrative advisory services.
• Gym/WellHub membership, medical centers in some of our facilities, meal subsidy, parking, shuttle service from various points in Madrid, as well as exclusive discounts and offers for Santander employees.

We're here to keep you motivated, help you reach your goals, and celebrate your progress, every step of the way.

Santander is proud of being an organization where there are equal opportunities regardless of age, gender, disability, civil status, race, religion or sexual orientation. We are committed to providing an inclusive and accessible application process for all candidates.

If this sounds like a role you are interested in, then please apply.

Ready to take the next step in your journey?