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Accountmanager Brokers Country: Netherlands

Accountmanager Brokers | Santander Consumer Finance SA

Your Role And Team

As an Accountmanager Broker Automotive, you are the key to strengthening our relationships, achieving our ambitious goals, and the hub between our Brokers and our operational teams. You are responsible for achieving the sales and KPIs such as profitability, conversion, interest, and commissions within the Broker channel. You follow the process from application to booking accurately, resolve incidents quickly, and contribute to process improvements. You manage and strengthen the relationships with Brokers at all levels, from executive to operational, and are the first point of contact for our Brokers with questions and challenges.

In addition, you work closely with the Partnermanager to improve and monitor our proposition. Your goal? To maximize commercial success and strengthen our market position.

You Are

A convincing and enthusiastic professional with a social character and a commercial mindset. You have a proactive attitude, are strong in communication, and think in opportunities and solutions. You like to work together, but also dare to make independent decisions. You know how to build and maintain relationships and effortlessly switch between different levels within and outside the organization.

Your Tasks And Responsibilities In Short

• Managing Broker results based on KPIs and initiating targeted actions to improve them;
• Building and maintaining strong, lasting relationships with Brokers at all levels, from executive to operational;
• Daily following up and guiding applications, quickly resolving incidents, and proposing process improvements;
• Negotiating with the Partnermanager to strengthen and monitor our proposition;
• Organizing quarterly meetings and reports with Brokers and management.

You Have

• A convincing and enthusiastic personality with a social character;
• Minimum two years of experience in account management or a similar commercial role;
• Knowledge of automotive credit applications (personal and business);
• Higher education work and thinking level;
• Good command of Dutch and English in word and writing and proficiency in Word, Excel, and PowerPoint;
• A proactive attitude, strong communication skills, and a team-oriented mindset.

We Offer

• A personal onboarding process, so you can dream about Santander and our way of working;
• A unique international work environment where you collaborate with different nationalities both internally and externally;
• A laptop;
• In addition to a market-conforming salary, you can count on a 13th month, annual performance bonus up to 10% of your annual salary, 27 vacation days, and a collective pension scheme with a 5% own contribution;
• Travel expense reimbursement of € 0.23 per km with a maximum of 30 km single trip or reimbursement of the entire trip by using an NS Business Card;
• We encourage development and growth and offer various training opportunities;
• The possibility to work partly from home with a home office allowance (€ 3.35) for the days you work from home.

About Us

We are Santander Consumer Finance. Since 1985, we have been active in the Netherlands in the consumer finance market (auto financing, personal loans, and inventory financing). In the Netherlands, we serve our customers from our office in Utrecht and since 1992 also in Belgium from our office in Merelbeke (near Ghent). The leasing company Santander Leasing is also part of Santander (in the Netherlands with an office in Den Bosch, in Belgium from Merelbeke). Our Benelux team consists of approximately 350 colleagues. Together we are part of the Santander Group, one of the largest financial institutions in the world.

What Makes Santander Unique

• We work in- and externally with many different nationalities. Showing initiative is appreciated, as is humor. We encourage creativity and brainstorm new ideas with each other. We have an open corporate culture with an informal work atmosphere.
• We have an open office with several large and small meeting rooms and focus rooms if you need more privacy and tranquility.
• We have received the Top Employer award for the Netherlands, Belgium, and Europe for 7 years in a row.
• The health and well-being of our professionals are a priority and a fundamental pillar of Santander's value proposition, which is communicated internally and worldwide under the name Behealthy. At Santander, we believe that the well-being of our employees is the key to creating a positive, dynamic, and innovative work environment. When people feel good, they have more energy, creativity, and commitment, which stimulates the success of the entire organization. In times of change and major challenges that we face together, it is even more important to adopt healthy habits that help us prevent diseases and maintain a physical and mental balance.
• Our employees can take a sports subscription or use the bike plan through our FiscFree offer.
• Our Evermood program offers a free platform for employees on various topics – from support in the form of tips on financial problems to advice on childcare and help in resolving conflicts at work.

Enthused? Join the team! This is the opportunity to use your talent in a dynamic, international organization. Respond by sending your application via the following link: