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Expert Relationship Manager

Location: Częstochowa

Position: Expert Relationship Manager

Employment Type: Full time

This is an initial 7-month contract with the possibility of extending to an indefinite contract after the implementation period.

The position is located in the 1st Branch in Częstochowa, at Al. Wolności 17.

Team Leader: Agnieszka Paździorny-Kaptur

We value relationships with people. We are looking for individuals who, like us, want to provide our clients with the best experience in the financial sector. We are a bank with a technological background.

We are part of the top three largest banks in Poland and a member of the international Santander Group. We manage client portfolios in over 300 branches across Poland. We offer many banking products for individuals and businesses.

We value diversity among our employees. We believe that everyone, regardless of individual predispositions, can bring a unique perspective to our company.

Apply if you:

• have higher education,

• have over 3 years of experience in banking and sales of banking and investment products, including investment products,

• value contact with people and build long-lasting relationships based on trust,

• like to set ambitious goals and feel comfortable working both individually and in teams,

• want to develop in banking and acquire new skills according to your chosen specialization in Select, Hipoteca, SMEs,

Desirable skills:

• ability to communicate in English at a conversational level, enabling client contact and assistance in selecting appropriate banking products,

• experience in selling investment products (including funds),

• driver’s license category B.

Your tasks in this role:

• meeting the more demanding needs of clients and assisting in selecting the best banking products and services,

• providing professional service and the best experiences from branch visits,

• offering and promoting banking products,

• achieving individual and team sales targets, for which we provide monthly bonuses at an attractive level,

• telephone and direct contact with clients,

We will take care of:

• a contract of employment (initially for 7 months, with the possibility of extending to an indefinite contract after the implementation period),

• employment in the branch (location as per the offer),

• life insurance,

• private medical care with Medicover (with the option to purchase a dental package),

• bank products and loans on employee terms,

• cafeteria system with points for activities such as recreational, cultural, gastronomic, or subsidies for preschool/kindergarten/children’s club,

• Multisport card and wellbeing activities, e.g., Interest Clubs, webinars,

• opportunity to participate in volunteer work,

• additional social benefits (e.g., childcare allowance),

• benefits for people with disabilities: financial supplement for health purposes, additional 2 days of leave for employees with mild disabilities, hybrid work if the nature of the job allows,

• employee referral program – monetary reward for recommending someone to work at our bank.

What does onboarding and development look like?

• We won’t throw you into the deep end. We have planned an onboarding process that includes integration into the organization, your business unit, and your tasks.

• The first training lasts 6 months as part of the Academy of Development Power.

• After 3 months, you will start implementing the sales plan and receiving the first bonuses.

• During the first month, we will show you our organizational culture and answer all your questions.

• After the implementation period, you will start fully implementing sales plans.

Join us in 3 steps:

• Send your CV for our analysis, and we will decide whether to invite you to the next stage,

• Meet with the recruiter and manager,

• Work with us in our team!

After each stage of recruitment, you will receive feedback tailored to your level of advancement. After the meetings, we will provide you with a comprehensive summary via email or phone.

We apply the highest standards of risk management, ensuring the safety of our clients and the services we provide.