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Banking Products & Services Associate

Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success.

Position Summary

Banking Products & Services Associate provides a variety of operational tasks, providing support to our commercial department in a timely manner. Responsibilities include deposits and withdrawals for client transactions and completing entries into the internal banking system. Responsible for processing the bookkeeping work (ACH Inclearing). Processing and reviewing incoming and outgoing and return items cash letter. Signature verification manual and DocuSign of security transfers, wire transfers, purchase orders and other documents.

Position Duties / Responsibilities

ACH AND CASH LETTER

Ensure the daily payments inclearing operations processes are complete at high quality and timely processing.

Download and upload files from federal reserve system as well as processing ACH & Cash Letter Returns Items

Ensure that any issue is resolved by complying with industry regulations and bank procedure

Partner with Accounting team to resolve outstanding related.

Work with Workivia & KPMG Platform for audit purposes sending information requested.

Actively participate in Federal Reserve audits.

Obtain monthly reports for internal purposes.

PURCHASE ORDERS

Review of purchase orders in T-24 Doc track Pending List

Verify client number and reference in document match Globus

Verify signature on document; if signature does not verify, escalate to fraud prevention for review, approval or rejection

Verify all pages of PO are submitted

Keep track of rejected or escalated PO

Communicate with the banker and assistant when a PO is rejected

Assist commercial area to track if a PO is pending, approved, or rejected

WIRE TRANSFER, SECURITY TRANSFER AND DOCUSIGN & SIGNATURE VERIFICATION

Serve as backup, assist when necessary to cover team members (lunch, PTO, training, etc.)

Verify signature for outgoing wire transfers, Docusign, BSI credit doc such as NOB,STBY and Sec transfer signature. if signature does not verify, send to fraud prevention for review, approval or rejection

Other duties as assigned or requested by immediate supervisor

Specialized Knowledge

Knowledge of office administrator responsibilities, systems and procedures

Proficiency in MS Office (MS Excel and MS Outlook, in particular)

Working knowledge of office equipment

Experience with t-24

Excellent time management skills and ability to multi-task and prioritize work

Attention to detail and problem-solving skills

Excellent written and verbal communication skills

Strong organizational skill with the ability to multi-task

EDUCATION: Bachelor's degree required or equivalent experience

BUSINESS EXPERIENCE: 1-3 years of relevant experience or demonstrated required level of proficiency

TECHNICAL KNOWLEDGE: Knowledge Microsoft Office

LANGUAGES: Spanish, English

What Else You Need To Know:

The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.

Minimum: $61,875.00 USD

Maximum: $105,000.00 USD

Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required.