Parts Specialist, Technical Support Desk

Parts Specialist

We are now looking for a customer-focused Parts Specialist to join our Technical Support Desk team. This is a permanent position in Tampere, Finland.

Your Role

You are a member of the Technical Services team supporting the Surface Drill Rigs globally. The work consists of a wide range of daily support tasks blended with forward looking planning and definition activities. Development of tools and processes is a solid part of the team’s mindset too. Supporting the wide fleet of machines requires navigation in various systems, problem solving skills and collaboration. In this role you have a great opportunity to work closely with product support, engineering, sourcing, pricing, and logistics teams – just to name a few. Success in this role also requires active communication with key stakeholders worldwide.

Your Character

You have a suitable degree in technology or equivalent and some work experience in relevant business. Experience in the heavy machinery or mining business is highly valued. As you work in a global environment you need to be fluent in English. Experience with Siemens Teamcenter, SAP and Salesforce is also valued.

You have a passion for excellent customer service, and you can easily establish and maintain a good network of contacts with your natural communication and teamwork skills across cultural boundaries. You are curious to learn new and think out of the box.

We Offer You

An interesting role in an international business environment and possibility to work with a professional R&D team developing market leading products. We use modern tools and modern leadership with possibility for remote work. At Sandvik, we believe that diversity of experience, perspective and background will lead to a better environment for our employees, our business and, thereby, our customers. We have an inclusive company culture where our values are Customer Focus, Curiosity, Winning Together and Responsibility.

For further information about this position please contact:

Jusa Lehtonen, Technical Support Manager, Documentation & Parts, +358 40 486 9169 on Tuesdays and Thursdays at 14:00-15:00 (UTC+2) or by email: jusa.lehtonen@sandvik.com

For further information regarding the recruitment process please contact:

Sandvik's HR Services, Finland, +358 800 1 44444 (weekdays at 9-11 and 13-15 EET).

Submit your application and CV including your salary request by Sunday 19th October 2025.

Job ID: R0083564