Tools Sales Support Representative (tssr)

Tools Sales Support Representative (TSSR) - Kolwezi DRC

Sandvik Mining and Construction DRC is a Sales Unit based in Lubumbashi, within Sandvik Mining and Rock Solutions, a leading supplier of equipment and tools, service and support for the mining industry. We also provide solutions and knowledge in a wide range of applications such as rock drilling, rock cutting, loading and hauling, tunnelling and quarrying.

We operate sustainably and responsibly. To achieve this, we always act following our high ethical standards, putting safety first and always showing respect for the environment and the communities in which we operate.

Your Mission

You are responsible for the sales optimization and profitability of rock tools, training and coaching of relevant internal and customer personnel on rock tools and working closely with the Sales and Logistics departments to ensure effective forecasting of rock tools. You are also visiting customers on a regular basis with written reports, facilitating customers' selection and ordering of rock tools, facilitating customer warranty claims, and conducting trials and testing on new products at customers' sites. You are in addition developing customer relationships to ensure customers have a positive experience and remain loyal to the Sandvik brand, and ensure that all activities are carried out in accordance with company values and current company policies and procedures. You are open to travel as and when the job demands in consultation with the supervisor.

Your Profile

We are looking for a Congolese citizen with surface/underground mining operational background. You also have proven experience with mining drilling equipment and rock tools.

As we act in a global context, you are fluent in both English and French, writing and speaking, and computer literate.

You should have excellent communication, data-capturing, and adaptation skills.

A Glimpse of Our Culture

Sandvik is an Equal Opportunities employer and seeks to recruit, retain and develop staff from all sectors of the community and will ensure that no applicant or staff member receives less favorable treatment on the grounds of gender, sexual orientation, marital status, social status, caste, race, ethnic origin, religious belief, age, HIV status, disability, or any other factor that cannot be shown to be relevant to performance.

At Sandvik, we believe that diversity of experience, perspective and background will lead to a better environment for our employees, our business, and, thereby, our customers.

Contact Information

Human resources: +243 973731776

Deadline: 18 September 2025

Job ID: R0083084