Lead Service Engineer

Lead Service Engineer – Make an Impact with Us

Are you ready to lead with purpose and shape the future of engineering services? We're looking for a passionate and experienced Lead Service Engineer to guide a talented team, drive innovation, and deliver exceptional service to our clients. This is more than just a technical role — it's a leadership opportunity where your ability to coach, support, and inspire others will make a real difference. As our Lead Service Engineer, you'll:

• Lead and support a team of service engineers, fostering a culture of safety, collaboration, and continuous improvement.
• Oversee team performance, recruitment, and development — helping each team member grow and succeed.
• Ensure high-quality service delivery on client sites and in our facilities, aligned with OEM standards.
• Manage expenses, and approvals to keep operations running smoothly.
• Work closely with clients to understand their needs and ensure maximum value from our services.
• Plan and coordinate maintenance shutdowns, breakdown responses, and improvement projects.
• Investigate equipment issues and support technical problem-solving and reporting.
• Collaborate with Sales, Service, and Engineering teams to identify opportunities for equipment upgrades and reliability improvements.

We're looking for someone who has:

• A bachelor's degree mechanical or relevant industry experience.
• Proven experience in a similar leadership or service engineering role.
• Strong communication and relationship-building skills.
• Experience in resources or bulk materials handling.
• A commitment to safety and familiarity with mining industry standards.
• The ability to interpret technical manuals and drawings with confidence.

Why You'll Love It Here:

• Supportive and Inclusive Culture: Join a team that values collaboration, respect, and diversity.
• Career Development: We invest in your professional growth and create opportunities to advance your career.
• Work-life Balance: We understand the importance of flexibility.
• Health and Wellbeing: Access to health and wellness programs, including mental health support.
• Leadership Support: Learn and connect with experienced professionals who are invested in your success.
• Family-Friendly Policies: We offer paid parental leave, and other initiatives to support working parents.
• Employee Benefit programs: including discounts program, salary sacrifice options and length of service recognition.

Ready to make an impact with a supportive team? Apply today! A place where we are all welcome: At Sandvik, we recognise that we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. We are an Equal Opportunity employer, and we encourage applications from women and Aboriginal and Torres Strait Islander people. Sandvik Rock Processing Australia is proud to be a WORK180 Endorsed Employer. We are committed to fostering an inclusive and supportive workplace, and you can explore our policies and employee benefits on the WORK180 website.

Who can apply: This role is open to Australian and New Zealand citizens, Australian permanent residents, and candidates who hold or can obtain a valid working visa. As we aim for a fair recruitment process, we utilize assessment tools to safeguard objectivity. When you apply for this job, you will therefore receive an invitation via email to a personality and logic ability test. Feedback comes immediately after the test has been completed and the selection process begins afterwards. As part of our commitment to safety, we may require a national police check and other applicable security, medical, and character requirements for this position. If you have any concerns, please know that we are here to support you throughout the application process. We wish you the best of luck with your application.

About Sandvik Rock Processing Solutions: We are a leading provider of eco-efficient rock processing solutions. Leveraging more than 160 years of engineering excellence, we help our customers optimise their comminution and material handling operations for maximum performance, safety, and efficiency. Employing around 3000 professionals worldwide, Sandvik Rock Processing Solutions is a business area of the global, high-tech engineering group Sandvik.