Application Engineer

Application Engineer

Sandvik Mining is a business area within the Sandvik Group and a leading global supplier of equipment and tools, service and technical solutions for the mining industry. The offering covers rock drilling, rock cutting, rock crushing, loading and hauling and materials handling.

The Engineer will provide professional engineering services to support design and development of Sandvik's underground mechanical cutting machines. Develop drawings and specifications for Sandvik mining equipment using engineering analysis and computer-assisted design. Support as part of a team to detail, document and approve designs. Review and analyze engineering and design specifications to assess factors affecting equipment functionality, manufacturing feasibility, and safety.

Main Responsibilities

Technical Expertise

• Familiar with MSHA underground coal regulation (30 CFR), and state/local regulations for underground coal mining equipment.
• Communicate technical drawing revisions clearly with cross-functional teams including mechanical, electrical, hydraulic.
• Communicate technical information and drawings with approval groups such as MSHA and state.
• Provides support with technical training and the Sandvik service network on proper operation, maintenance, and troubleshooting practices.
• Provides support to end users, operators, and service personnel in cases of complex technical issues.
• Work with factory to provide technical support and guidance for USA MSHA underground coal applications.
• Failure reports and analysis for components and assemblies, both electrical and mechanical.
• Assists in compiling accurate data and engineering analysis.
• Reviews spare parts recommendations and develop accuracy of Machine Life Operating Costs (MLOC).
• Assists factories with field testing and trials of new products and updated components to ensure proper and safe operation.
• Develops test plans for field/shop testing of new products/designs.
• Plan for correct tools and parts required to perform tasks, according to all work procedures.
• Support commissioning of products that includes pre-delivery inspections and hot (operational and at customer site) commissioning.

Customer Service

• Work with customers and factories to develop solutions to equipment related challenges.
• Assists customers and co-workers with parts interpretations and recommended stock holdings.
• Develop customer relationships to ensure customers have positive experience and remain loyal to the Sandvik brand.
• Assist sales in evaluation of potential applications and machine options.

Safety and Environment

• Complies with safety policies and applicable government, customer or industry regulations or requirements.
• Identifies and reports any unsafe work habits.
• Strives to find safer ways for customers to work with Sandvik's products.

Personal Leadership

• Ensures that all activities are carried out in accordance with Company Values and current Company Policies and Procedures.
• Takes responsibility for personal development and enhancement of skills.
• Proactively ensures community involvement within the area of responsibility.

Special Requirements:

• The role will require ability to go underground.
• Ability to travel is essential.
• Foreign language (German) an asset

Experience

• Minimum of 4 years of Technical experience.
• Knowledgeable aspects of underground mining.

Education

Engineering Degree in a mechanical, electrical discipline or equivalent experience.

Licenses & Certificates

• Possess a valid driver's license
• PE Certification
• Must possess or be able to obtain a passport.

Position to be located in the North eastern US (PA/WV/NY/OH/KY).

Competencies

• Ability to work in a team environment
• Written and verbal communication skills
• Common Engineering tools such as CAD, 2D and 3D.
• Ability to read, understand and create Electrical and Hydraulic Schematics.
• Flexible, self-motivated, and driven to achieve customer satisfaction goals and targets
• Strong investigation and diagnostic skills
• Computer literacy
• Flexible, self-motivated with demonstrated initiative
• Knowledge of customers' industry
• Knowledge of MSHA equipment/component approval process

Benefits

Sandvik offers a comprehensive total compensation package, including a competitive benefits package of health, dental, and disability insurance and a 401(k) retirement savings plan. We also provide opportunities for professional competence development, training, and career advancement.