Lead Operations Specialist

Operations Specialist

Location: Hybrid Work Model Reporting to San Antonio, TX Pay Rate: Open to Both C2C and W2 options Position Type: Multiyear Contract Description: Individual contributor responsible for the day-to-day performance of Bank Operations for the Overseas Military Banking Program (OMBP). A successful Lead Operations Representative will demonstrate a working knowledge of the processes and procedures as well as the ability to identify and implement process improvement opportunities. Cross-training is required as all functions rotate on a regular basis.

Responsibilities: The primary responsibilities of this position are high risk and include:

• Processing incoming and outgoing wire transfers through the Federal Reserve Bank
• Resolution of wire research and wire returns
• Processing of Automated Clearing House (ACH) returns and rejects
• Identifying, escalating and debating risk factors and suspicious activity on all functions and transactions

Required Skills:

• 2+ years of experience in the Banking/Financial industry
• Detail-oriented and adaptable to change
• Effective verbal, written, and interpersonal communication skills
• Ability to meet critical deadlines and strict quality standards by prioritizing daily work
• Proficient in Microsoft Word, Excel and Outlook

Desired Skills:

• ACH/Wire Processing experience
• Strong Analytical skills
• Operations background

System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.