Director of Social Services
The Director of Social Services is responsible for developing, planning, coordinating, and administering social services. This includes ensuring social services maintain the standards of patient care and advising medical staff in matters related to social services by performing the essential duties personally or through subordinate staff.
Essential Duties:
- Oversees the provision of social services to patients requesting or requiring such services.
- Coordinates social services programs with other organizational programs in cooperation with the interdisciplinary teams involved.
- Provides day to day supervision to clinical team to verify the duties, functions, and responsibilities of the Social Services Department related to regulatory standards.
- Creates schedule for all float staff in Social Services.
- Assists in retro and current chart audits.
- Participates in the interviewing process.
- Manages the hiring process and supervision of all interns in the Social Services Department.
- Assists with PI projects as requested.
- Assists with on-boarding and training of all new hires.
- Maintains 50% caseload on the unit.
- Serves as a resource and referral source for patients, physicians, staff, and the general community.
- Provides in-service training for social service staff and other employees as needed.
- Conducts psychosocial assessments to document history and identify preliminary issues for treatment focus by interviewing the patient, their family members, and out-patient team.
- Participates in the formulation of patient's treatment plans, including the establishment of treatment and goals and objectives.
- Monitors and documents patients progress in achieving treatment goals and objectives in group notes, as well as through individual and family sessions.
- Reports incidents of abuse.
- Develops and coordinates an individualized discharge plan for the patient by utilizing treatment team and written chart information to determine the patient's aftercare needs.
- Attends regular treatment team meetings to provide social work perspectives to total case management of the patient by discussing progress notes charts and communicating any state or local agency legal requirement for case management with the interdisciplinary team.
- Participates in activities which enhance professional growth and development.
- Upholds the Organization's ethics and customer service standards.
Requirements:
Education and/or Licensure – Master's degree in social work or equivalent in a recognized mental health field. Texas Licensed LCSW, LMSW, or LPC required.
Experience – Experience in an inpatient setting preferred; skills in case management, time management, and crisis intervention common to acute psychotic as well as to non-violent crises intervention practice. Knowledge of acute psychological disorders; advanced principals of abnormal psychology as specifically applied to adults; familiarity with follow-up resource service available; skills in conducting marital and family group therapy.
Additional Requirements – None
Knowledge Skills and Abilities:
- Must be able to concentrate on work amidst distractions such as noise, conversations, and foot traffic; must be able to consistently meet deadlines; must be flexible in work hours in order to meet patient and organization operating needs.
- Must maintain self-control in volatile or hostile customer services interactions.
- High school level reading and writing skills; acceptable oral and written communication skills along with legible handwriting.
- Customer service skills in face to face interactions with dealing courteously with patients, the public, and other staff within the organization.
- Use of appropriate social skills, including demonstration and respect for patients and staff; empathy toward patients; skills in teaching or assisting with activities of daily living helpful.
- Must be able to work independently, in a result restricted physical environment for extended periods of time.
- Skill to independently interpret reference materials to comply with law, rules, regulations, policies, procedures, etc.
- Ability to apply time management practices to prioritize, schedule, and complete work effectively to comply with mandated policies and deadlines.
- Ability to work on multiple tasks or parts of tasks simultaneously to ensure timely completion of work activities.
Physical Requirements/Environmental Conditions:
- Ability to stoop, kneel, crouch, crawl, reach, stand, walk, push, pull, lift, grasp, and be able to perceive the attributes of objects such as size, shape, temperature, and/or texture by touching with skin, particularly that of the fingertips.
- Ability to express and exchange ideas via spoken word during activities in which they must convey detail or important spoken instructions to others accurately, sometimes quickly and loudly.
- Hearing to perceive the nature of sound with no less than 40 dB loss @ Hz, 1000 Hz, and 2000 Hz with or without correction; ability to perceive detailed information orally and make fine discriminations in sound.
- Perform repetitive motions with wrists, hands, and fingers.
- Individual must be able to exert up to 100 pounds of force occasionally and to be able to lift, carry, push, pull, or otherwise move objects.
- Work requires a minimum standard of visual acuity with or without correction that will enable people in the role to complete administrative and clerical tasks, as well as inspect and analyze.
- Must be able to work and concentrate amidst distractions such as noise, conversation, and foot traffic; ability to handle interruptions often and be able to move from one task to another.
- While worker may possibly be subjected to temperature changes, the worker is generally not substantially exposed to adverse environmental conditions as the work is predominantly inside.
Benefits:
- Vision Insurance
- Health Insurance
- Dental Insurance
- 401K Retirement Plan
- Healthcare Spending Account
- Dependent Care Spending Account
- PTO Plan with Holiday Premium Pay
- Life Insurance (Supplemental Life, Term, and Universal plans are also available.)
- Short and Long-Term Disability (with additional buy-in opportunities)