Order Desk Support (internship)
Samsung
Position Summary
Our mission is to make a difference in people's lives. We are inspired by what people want to accomplish in their lives and strive to create products that give new possibilities. This is what drives our innovations. That's why we strive for excellence, and we understand that it's our people who make it possible. Would you like to be part of innovation? Join us and discover your potential.
Role and Responsibilities
Your key responsibilities:
- Order management and customer care support with focus on specific products, customers and activities assigned.
- Orders process: orders requisites management; orders entry, check, maintenance and processing towards targets;
- Support: back office support, system settings, data update, price grids upload etc
- Monitoring: data correctness, activity progress and deadlines of the activities assigned.
- Reporting: data and reports update (eg. Daily progress, Weekly sales etc)
- Communication: communication with colleagues, other departments, agents and customers.
- Collaboration: collaboration with other colleagues and departments (eg SCM, Sales, Credit, Logistics etc)
What we need for this role:
To be successful, you will possess the following skills and attributes:
Educational Background: Bachelor's degree.
Computer Knowledge: Good Office knowledge (Excel required).
Language Knowledge: Good written and good spoken English.
Travel required: n.a.
Others: n.a.
Starting Date: (October)
Benefits of working here at Samsung include:
- Hybrid working
- Access to discounts on a wide range of Samsung products
- Wellness and well-being benefits
- Training portals
- Tickets Restaurant
We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status or disability status.