✨ About The Role
- The Senior Sales Engineer will function as an integral member of the regional sales team, focusing on collaboration across various departments.
- This role involves co-owning sales cycles with Account Executives, providing technical expertise and competitive differentiation.
- Candidates will conduct technical presentations and live demonstrations of 8x8's CX solutions to potential clients.
- Leading customer discovery sessions to understand business challenges and develop tailored solutions is a key responsibility.
- The position requires addressing technical objections and ensuring smooth adoption of 8x8 solutions.
âš¡ Requirements
- The ideal candidate will have over 5 years of experience in Sales Engineering or Solutions Consulting within the Customer Experience (CX) industry.
- A strong collaborative spirit is essential, as this role requires working closely with Account Executives, Customer Success Managers, and Channel Partners.
- Candidates should possess deep expertise in cloud communications and customer engagement solutions, demonstrating a solid understanding of CCaaS and CPaaS.
- Exceptional communication and presentation skills are necessary to effectively articulate technical solutions to clients.
- A strategic mindset is important for aligning technology with business outcomes and addressing customer challenges.