Sales Lead - Point Loma Store

Sales Lead - Point Loma Store

Job Category: Thrift Stores - all positions

Requisition Number: SALES020879

Location: SD Point Loma Store 16, San Diego, CA 92110, USA

Description

Job Title: Sales Lead

Department: Retail

Status: Part-Time

Immediate Supervisor: Store Manager/Assistant Manager

The Salvation Army Mission Statement: The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the Gospel of Jesus Christ and to meet human needs in His name without discrimination.

Position Objectives:

• To provide customers with the best selection, exceptional service and well-organized stores so we can offer spiritual, social, and rehabilitation programs to those in need.
• Accountable for meeting store sales and income budget expectations while managing expenses to maximize profitability.
• Create a positive and mentoring environment for Beneficiaries (ARC rehabilitation program participants) through collaboration and partnership with program staff.
• Implement positive and effective Work Therapy Assignments (WTA) and keep Beneficiaries on the right track and focus where they need to improve.

Qualifications:

• High School Diploma or equivalent.
• Must have a minimum of one-year previous retail experience and supervisory experience preferred.
• Must pass background check, which will include Criminal History and Sex Offender Registry.
• Ability to communicate effectively with management, store employees, customers and donors.

Physical Requirements:

• Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis.
• Ability to grasp, push, pull objects such as files, file cabinet drawers, clothing carts, merchandise carts, rolling clothing racks, fixtures, furniture dollies, platform trucks and carts, hand trucks and miscellaneous carts.
• Ability to lift up to 50 lbs.
• Ability to perform various repetitive motion tasks.

Core Competencies:

• Problem Solving – Identify & resolve problems promptly; gather, analyze information, and develop solutions.
• Oral Communication - Speak professionally, clearly, and persuasively in a variety of potentially challenging situations; seek clarification and respond appropriately to questions.
• Written Communication - Write clearly and informatively; edit work for spelling and grammar; Present numerical data accurately; Read and interpret written information.
• Teamwork – Balance team and individual responsibilities; Build a positive team spirit, morale, and group commitment to established goals, core values and objectives.

Essential Duties and Responsibilities:

1. Takes an active role and partners with the Store Manager in daily store operations.
2. Assumes responsibility for all day-to-day store operations (including personnel and cash handling) in the absence of the Store and/or Assistant Manager.
3. Assists Store Manager to monitor and analyze key performance indicators to drive store sales and increase profitability.
4. In the absence of the Store Manager and Assistant Manager - Schedule Store Employees to ensure appropriate coverage.
5. Ensure high levels of Customer and Donor satisfaction through excellent service.
6. BRP (Back Room Processing) – Support Store Manager to ensure Back Room Processors/Warehouse Associates work effectively.
7. Responsible for supervision, support, and conduct reporting of program Beneficiaries.
8. In the absence of the Store Manager and Assistant Manager - Responsible for the protection and security of store currency, inventory, and property.
9. Ensure building is secured during non-operating hours.
10. Assures that safety measures are established and maintained.
11. May transfer or be relocated to other stores based on business needs.
12. Completes all tasks (written or verbal) as assigned by the District Sales Manager, Command Retail Directors and Command Administration.

Education

Required: High School or Equivalent or better.

Experience

Required: Please explain any gaps in employment. Please list relevant experience.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities