Family Services Coordinator

Family Services Coordinator

Job Category: Social Services

Requisition Number: FAMIL021688

Location: Albuquerque, New Mexico

Status: Full-Time

Mission Statement: The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Qualifications:

• Four-year degree, study, or experience in social work or related field
• Administrative management experience, including supervising staff
• Ability to work with persons in emotional crisis and to do work under stress
• Ability to develop and maintain professional working relationships with clients, staff, and volunteers alike
• Valid Driver's License with an acceptable "clean" DMV record (5 years)
• Knowledge of Salvation Army policies and procedures, a Salvationist preferred
• Excellent oral and written communication skills
• Computer literate in MS Word, Excel and TSA Social Service Software

Responsibilities:

• Coordinate, monitor and evaluate all Social Service Programs
• Identify, plan, organize, and implement social service activities in order to maximize services provided to those in need
• Recruit volunteers for the Family Services Dept, providing training, scheduling, and supervision
• Ensure all clients are assisted in a timely manner, providing the actual assistance when others are not available
• Complete monthly reports, statistics and balancing of funds
• Seek new resources and serve as a liaison between TSA and various agencies, especially Christian Counselling Professionals who will have a regular presence in our Family Services building
• Evaluate existing programs by developing outcome measures and recommending improvements
• Design new programs, as needed, and develop outcome measures for evaluation and funding source accountability.
• Organize and assist in the seasonal assistance programs (food and gift collection/distribution, etc.), ensuring they run efficiently and effectively
• Organize the food pantry area, ordering/purchasing food as needed, collecting/organizing donated product, ensuring it is well run and has appropriate supplies
• Maintain an accurate information stream that meets the needs of clients and program participants as well as work with staff to ensure that all who come to The Salvation Army are treated fairly, compassionately, and are exposed to the love of God.
• Coordinate staff training and development
• Monitor the activities of assigned personnel, ensuring adequate communication with all staff relating to adherence to Army policy and their particular job descriptions, preparing annual salary/performance reviews
• Be available for prayer or counselling with clients as needed.
• Other duties as assigned and related to the position of Family Service Coordinator.

Physical Requirements:

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result.

While performing the duties of this job, the employee is regularly required to walk, stand, climb or balance, stoop, kneel, crouch, crawl and reach with hands and arms on a continuous basis. The employee must regularly lift and/or move up to 20 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus. Must have the ability to operate telephone, a desktop or laptop computer, as well as the ability to access and produce information from a computer, and to understand written information.