Seasonal Support Worker_ts - pmc

Seasonal Support Worker

Work Location: Hagerstown Corps

Work Schedule: Full-time (40 hours/week)

This position is responsible for: Providing social service assistance to clients seeking Angel Tree assistance. The incumbent will schedule appointments, interview clients, determine eligibility and perform accurate and complete computer data entry. The Seasonal Support Worker may also man the Angel Tree station at area locations during peak hours and assist with sorting and moving donations and other materials into the warehouse as well as assist in the setup and break down of the warehouse. He/she will also act in the capacity of a Truck Driver as needed and pick up/drop off kettle workers.

Key Responsibilities:

• Safe operation of The Salvation Army vehicles while picking up and delivering donations/goods.
• Ability to successfully interface with the public and Salvation Army donors in a variety of settings.
• Answers telephones in a courteous manner and assists clients by providing accurate and complete information.
• Greets and interviews clients to assess and determine eligibility for Angel Tree assistance based on program guidelines.
• Enters client intake information into Angel Tree computer data base ensuring all information is accurate and up to date.
• Schedules appointments for clients in a courteous and tactful manner.
• Maintains the confidentiality of client information.
• Assists in loading, unloading and placement of donated items into the warehouse.
• Assists in keeping the warehouse orderly and neat.
• Assist with canned food drives, coat drives, toy drives and moving operations. Follow The Salvation Army policies and procedures at all times.
• Receives and checks-in clients during Angel Tree distribution week.
• Assist clients with receiving and transporting Angel Tree items during distribution week.

Physical Requirements and Working Conditions:

• Ability to lift scales, hand trucks, and dollies, over 25 lbs.
• Ability to meet attendance requirements.
• Ability to read, write and communicate in the English language.
• Ability to perform basic mathematical calculations.
• Ability to occasionally lift boxes of materials, donations.
• Ability to load, unload, secure and protect goods.
• Ability to set up and break down materials at events.
• Ability to learn, think, and concentrate.
• The working environment is at the Hagerstown Corps, local shops and shopping malls, and a warehouse with a cement floor where a majority of the day is spent.

What Are We Looking For In You:

Education and Experience: High school diploma or G.E.D. and two (2) years of experience in receiving, storing, loading and unloading of materials; OR any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

Licenses and Certifications: Must have a valid state driver's license and the ability to pass The Salvation Army's driver eligibility requirements needed to drive Salvation Army vehicles.

Equal Opportunity Employer: Veterans | Disabled