Seasonal Support Worker

Seasonal Support Worker

Schedule/Hours: Full-time Seasonal - days and hours vary

This position is responsible for:

Under the general supervision of the Corps Officer, the Seasonal Support Worker is responsible for providing social service assistance to clients seeking Angel Tree assistance. The incumbent will schedule appointments, interview clients, determine eligibility and perform accurate and complete computer data entry. The Seasonal Support Worker may also man the Angel Tree station at area locations during peak hours and assist with sorting and moving donations and other materials into the warehouse as well as assist in the setup and break down of the warehouse. He/she will also act in the capacity of a Truck Driver as needed, and pick up/drop off kettle workers.

Key Responsibilities:

• Safe operation of The Salvation Army vehicles while picking up and delivering donations/goods.
• Ability to successfully interface with the public and Salvation Army donors in a variety of settings.
• Answers telephones in a courteous manner and assists clients by providing accurate and complete information.
• Greets and interviews clients to assess and determine eligibility for Angel Tree assistance based on program guidelines.
• Enters client intake information into Angel Tree computer data base ensuring all information is accurate and up-to-date.
• Schedules appointments for clients in a courteous and tactful manner.
• Maintains the confidentiality of client information.
• Assists in loading, unloading and placement of donated items into the warehouse.

Physical Requirements and Working Conditions:

Ability to meet attendance requirements. Ability to read, write and communicate in the English language. Ability to perform route mathematical calculations. Ability to lift and operate hand trucks, and dollies. Ability to occasionally lift boxes of materials, donations. Ability to load, unload, secure and protect goods. Ability to set up and break down materials at events. Limited amount of physical effort required associated with walking, standing, lifting, and carrying light objects (less than 25 lbs.). Duties are usually performed seated. Sitting may be relieved by brief or occasional periods of standing or walking.

Work is performed in a normal office environment until work is relocated to The Salvation Army's Christmas warehouse. The warehouse space has some minor physical discomforts associated with noise, dust, and dirt. The position involves moving about in the warehouse space where there are fluctuations in room temperature due to cold weather conditions and limited heat.

What Are We Looking For In You:

• High school diploma or G.E.D. AND
• Two years general office and/or data entry experience in a customer service setting. OR
• Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

Valid Driver's License and must meet TSA MVR Requirements.

Equal Opportunity Employer: Veterans | Disabled