Operations Administrator - support Services

Job Summary

Responsible for providing critical support to ensure the smooth and efficient functioning of hospital operations. This role involves handling administrative tasks, coordinating operational processes, and supporting the implementation of hospital policies and procedures. Does this position require patient care? No

Essential Functions:

• Perform administrative duties such as scheduling meetings, managing calendars, and handling correspondence.
• Prepare and maintain operational reports, records, and documentation.
• Coordinate daily operational activities, including managing workflow and ensuring the completion of tasks and projects.
• Support inventory management, including monitoring supplies, placing orders, and tracking usage.
• Provide excellent customer service to patients, visitors, and hospital staff by addressing inquiries and resolving issues.
• Act as a liaison for operational concerns, ensuring that issues are escalated appropriately and addressed in a timely manner.

Qualifications

Education: High School Diploma or Equivalent required and Associate's Degree Business Administration preferred. Can this role accept experience in lieu of a degree? Yes

Licenses and Credentials: Experience in an administrative or operational support role, preferably within a healthcare or hospital setting 2-3 years required

Knowledge, Skills and Abilities:

• Strong organizational and time management skills with keen attention to detail.
• Excellent communication and interpersonal abilities, with the capability to interact effectively with staff and patients.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other office software.
• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
• Basic knowledge of hospital operations and regulatory standards is advantageous.

Physical Requirements

• Standing Occasionally (3-33%)
• Walking Occasionally (3-33%)
• Sitting Constantly (67-100%)
• Lifting Occasionally (3-33%) 20lbs - 50lbs
• Carrying Occasionally (3-33%) 20lbs - 50lbs
• Pushing Rarely (Less than 2%)
• Pulling Rarely (Less than 2%)
• Climbing Rarely (Less than 2%)
• Balancing Occasionally (3-33%)
• Stooping Occasionally (3-33%)
• Kneeling Rarely (Less than 2%)
• Crouching Rarely (Less than 2%)
• Crawling Rarely (Less than 2%)
• Reaching Occasionally (3-33%)
• Gross Manipulation (Handling) Constantly (67-100%)
• Fine Manipulation (Fingering) Frequently (34-66%)
• Feeling Constantly (67-100%)
• Foot Use Rarely (Less than 2%)
• Vision - Far Constantly (67-100%)
• Vision - Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)

Remote Type

Remote

Work Location

One Hospital Road

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$19.42 - $27.74/Hourly

Grade

4

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement

Martha's Vineyard Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.