Telecom Field Service Technician

Telecom Field Service Technician

We are seeking a hands-on and detail-oriented Telecom Field Service Technician to join our field operations team. This role is responsible for the safe and efficient teardown, removal, and sorting of telecom equipment from decommissioned sites such as data centers, cell towers, and central offices. The position requires frequent travel to job sites across multiple regions of the country.

SUPERVISORY RESPONSIBILITIES: Not Applicable

ESSENTIAL FUNCTIONS:

1. Decommission and disassemble telecom systems and infrastructure at client locations ensuring that quality standards are maintained.
2. Remove, sort, and palletize telecom and network equipment for reuse, recycling, or disposal
3. Label, inventory, and document removed materials following established protocols
4. Use hand tools and power tools to perform dismantling and equipment removal
5. Ensure proper handling of sensitive or hazardous materials in accordance with safety guidelines
6. Load and transport equipment and materials to designated facilities to meet customer delivery requirements.
7. Maintain accurate project records and submit required field documentation and photos
8. Work closely with project personnel and site contacts to ensure timelines and expectations are met
9. Follow all safety procedures and site-specific policies while on location
10. Perform routine maintenance and upkeep of assigned tools, vehicles, and equipment
11. Truck loads following safety standards and local regulations.
12. Attend safety meetings and uphold safety regulations.

OTHER DUTIES/RESPONSIBILITIES:

1. Maintaining a clean and organized work environment
2. Collaborating on continuous improvement projects related to operational efficiency, safety, and management systems
3. Track, record, and report work/goals progress

REQUIRED SKILLS/ABILITIES:

• Excellent organizational skills to manage inventory records and storage areas effectively.
• Proficiency in using inventory management software and tools.
• Ability to work collaboratively with cross-functional teams to achieve inventory goals.
• Knowledge of shipping/receiving processes and best practices.
• Solid understanding of telecommunication electronic components and peripheral hardware.
• Willingness to work hard and stay motivated.
• Excellent attendance record.
• Excellent organizational skills, attention to detail and time management skills.
• Proven experience in electronics disassembly, sorting, or recycling processes, preferably with telecommunications electronics.
• Solid understanding of electronic components, their functionalities, and identification.
• Familiarity with relevant tools and equipment used in electronics disassembly and sorting.
• Knowledge of environmental regulations and best practices related to electronics recycling.
• Strong attention to detail and ability to work meticulously to ensure accurate sorting and recording of components.
• Ability to lift and move heavy objects safely and work in physically demanding conditions.
• Excellent organizational skills and the ability to prioritize tasks effectively.
• Strong communication skills and the ability to work well within a team environment.
• Commitment to workplace safety and environmental sustainability.
• Good verbal and written communication skills to understand instructions, applicable safety regulations, and to maintain records.
• Ability to interact professionally with customers.
• Knowledgeable about company's products and services, and customer-related policies.
• Ability to follow verbal and written instructions.
• Ability to operate general office equipment, such as computers, 10-key calculator, scanners and copier.
• Basic understanding of clerical procedures and systems such as recordkeeping and filing.
• Ability to work independently or as part of a team.
• Proven ability to work effectively in a team environment with associates.
• Ability to learn quickly and to creatively solve new problems.
• Ability to negotiate and settle differences quickly and peacefully.
• Ability to complete safety awareness training.
• Ability to handle equipment and vehicles safely and sensibly.
• Ability to use hand tools and power tools.
• Ability to work in a variety of roles.
• Basic computer skills.
• Basic mathematical skills.
• Mechanically inclined with great problem-solving skills.
• Thorough understanding of the material and/or process being inspected.

Qualifications:

• High school diploma or equivalent required; technical or vocational training preferred
• 1+ years of experience in telecom, electronics, or equipment decommissioning (preferred)
• Comfortable working in indoor FCC-regulated environments
• Ability to lift and carry 50+ lbs and work in physically demanding settings
• Strong mechanical aptitude and familiarity with telecom/network equipment
• Valid driver's license and ability to travel extensively, including overnight stays
• Ability to work independently and as part of a team with minimal supervision
• Strong attention to detail and commitment to safety
• Must pass a background check based on R2 standards for handling sensitive data.
• Experience using hand tools, power tools, lift trucks, and hand trucks required.

PHYSICAL REQUIREMENTS:

• Must be able to regularly lift, carry and move up to 25 pounds at a time.
• Must be able, on occasion, to lift, carry and move up to 50 pounds at a time.
• Able to complete physically demanding work.
• Good hand-eye-foot coordination and sense of balance.
• Must be able to perform physical activities that require considerable use of arms and legs and moving the entire body. This will include climbing, lifting, balancing, walking, carrying, and stooping.
• Must be able to traverse facilities and machinery by climbing, balancing, lifting, walking, stooping, and carrying materials.
• Prolonged periods standing or walking.
• Ability to perform repetitive movements over long periods of time.
• Must be able to work on components that are vertical, flat, or overhead.
• Must be able to visually inspect equipment.
• Excellent depth perception and reaction time.
• Must be able to see details at close range.
• Must be able to wear protective equipment for eyes/ears/feet.
• Ability to maintain single-task focus and situational awareness.
• Must be able to work in a variety of weather conditions and tolerate exposure to typical noises and smells associated with the plant.
• On occasion, may work in a variety of weather including extreme heat and cold.
• Ability to use PPE efficiently as required by the project environment
• Regular travel required (up to 75%), including overnight and out-of-state assignments
• Exposure to varying weather conditions and physical job site environments
• Flexible hours, including overtime during evenings and weekends, depending on project needs
• Exposure to FCC-regulated environments on a daily basis.