✨ About The Role
- The Senior Account Manager will own the full post-sales lifecycle for strategic fintech and banking customers, focusing on retention and account expansion.
- Responsibilities include managing renewals end-to-end, driving contract negotiations, pricing discussions, and ensuring customer alignment.
- The role involves identifying upsell and cross-sell opportunities and collaborating with product and sales teams to expand the usage of Rutter's API.
- Building and maintaining executive relationships with key stakeholders is essential to influence product roadmaps and integration strategies.
- The candidate will develop and maintain accurate revenue forecasts, tracking renewals, expansion pipeline, and overall account health.
⚡ Requirements
- The ideal candidate has over 3 years of experience in a customer-facing, quota-carrying role within B2B SaaS, fintech, or API sales.
- A proven track record in managing renewals and driving account expansion is essential, particularly in fintech infrastructure, lending, or payments.
- Strong understanding of financial data and embedded finance is crucial, with experience collaborating with risk, credit, product, or engineering teams being a plus.
- The candidate should possess excellent communication and negotiation skills, capable of navigating complex deal cycles and engaging multiple stakeholders.
- An entrepreneurial mindset is important, as the role requires comfort in a fast-paced, high-growth environment with cross-functional collaboration.