Outside Sales Consultant (illinois)

Outside Sales Consultant

The purpose of the Outside Sales Consultant is to play a pivotal role in assisting customers with their agricultural and household needs. With a store knowledge of farm equipment, power equipment, tools, and home essentials, you will provide exceptional customer service and expert advice to ensure a positive shopping experience.

Responsibilities include:

• Providing excellent customer service by helping potential customers find power equipment products.
• Engaging the customer in meaningful conversations to understand their specific needs.
• Assisting customers throughout the retail financing process.
• Managing the ordering of power equipment.
• Assisting with receiving, moving, and displaying power equipment products.
• Following the Outdoor Merchandising Guide to ensure products are set to company standards.
• Conducting power equipment demonstrations when necessary.
• Assisting customers in locating items within the store.
• Actively listening to customer concerns and providing appropriate resolutions.
• Collecting customer contact information for follow-up situations.
• Establishing and maintaining healthy, long-term relationships with customers.
• Providing expert advice and product knowledge.
• Utilizing upselling and cross-selling techniques to maximize sales.
• Processing special orders and resolving return issues.
• Collaborating with team members to achieve sales targets.
• Participating in training sessions to stay updated on product knowledge.
• Contributing to visual merchandising efforts.
• Ability to work outdoors in various weather conditions.
• Participating in cross-training for flexibility in various departments.
• Actively participating in learning initiatives.
• Providing friendly, proactive, and professional support.
• Demonstrating behaviors that exemplify Rural King's Values.
• Performing other duties as assigned.

Essential qualities for success include:

• High school diploma or equivalent; additional education or certifications in agriculture or related fields is a plus.
• Proven experience in a sales or customer service role.
• Deep knowledge and passion for agriculture, farm equipment, tools, and home essentials.
• Excellent interpersonal and communication skills.
• Strong problem-solving abilities.
• Results-driven mindset with a focus on achieving sales targets.
• Ability to work in a fast-paced, dynamic environment.
• Basic computer skills for point-of-sale transactions and inventory management systems.
• Resilience and a willingness to deal with rejection.
• Excellent negotiation and conflict resolution skills.
• Initiative to devise sales strategies and work under pressure.
• Demonstrated behaviors must reflect integrity, professionalism, and confidentiality.
• Comfortable navigating computer systems and software.

Physical requirements include:

• Must be able to sit or stand for prolonged periods of time.
• Ability to lift, push, and/or pull a minimum of 30 pounds repetitively.
• Must be able to verbally communicate effectively with others.
• Close vision for computer-related activities.
• Ability to use a ladder and/or pallet jack.
• Able to navigate and access all facilities.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

The pay range for this position is $16.00 - $19.50 per hour, with exact compensation determined by factors such as relevant geographic location, education, certifications, experience, job level, shift, and organizational needs. Eligible associates may also receive overtime pay in compliance with applicable laws.