Engineer Supervisor

Engineering Supervisor

The Engineering Supervisor is responsible for the day-to-day operations of the Engineering Department. In the absence of the Director and/or Assistant, the Supervisor will assume the administrative, financial and operating aspects of the hotel for the Engineering department.

Responsibilities include:

• Assisting in developing and implementing plans to maintain property, equipment, grounds and other assets, in a safe and acceptable state of repair.
• Ensuring that the hotel is in compliance with all local, state and federal laws.
• Ensuring that all emergency and life safety equipment and systems are inspected, tested and certified per hotel standards or authority having jurisdiction.
• Supervising the Engineers and ensuring they are properly trained in the customer service program, standard operating procedures and loss prevention standards.
• Actively participating in energy conservation programs per Highgate Hotel's standards.
• Reviewing all Guest and Meeting Planner comment cards to ensure that problems are identified and corrected in a timely manner.
• Ensuring compliance with the Americans with Disabilities Act (ADA).
• Assisting with the administration of all vendor contracts controlled by the Engineering Department hotel standards.
• Assisting in developing and controlling wage/salary, other expenses and energy budgets per Highgate Hotel's financial standards.
• Assisting in developing financial forecasts and actively participating in monthly profit/loss review meetings.
• Assisting as necessary with special projects and renovations.
• Repairing and programming hotel electronic lock system.
• Assisting in scheduling preventive maintenance tasks.

Qualifications include:

• High School diploma or equivalent and/or experience in a hotel or a related field required.
• At least three years progressive experience in a hotel or related field preferred.
• Trade school and/or College course work in related field preferred.
• Previous supervisory skills required.
• Flexible and long hours sometimes required.
• Heavy work - Exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently and/or in excess of 20 pounds constantly to lift, carry, push, pull, or otherwise move objects.
• Maintain a warm and friendly demeanor at all times.
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
• Attend all hotel required meetings and trainings.
• Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
• Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
• Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
• Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
• Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
• Must be able to cross-train in other hotel related areas.
• Must be able to maintain confidentiality of information.
• Must be able to show initiative, including anticipating guest or operational needs
• Perform other duties as requested by management.