Customer Service Associate

Customer Service Associate

The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer-focused operations. This includes food service preparation, point-of-sale transactions, housekeeping duties, and general store upkeep. The Customer Service Associate plays a key role in delivering an exceptional experience by engaging every customer with friendliness, efficiency, and professionalism - ultimately building brand loyalty and upholding the Royal Farms standard of excellence.

Essential Functions

• Customer Service & Engagement
• Point of Sale & Transactions
• Food & Beverage Service
• Merchandising & Stocking
• Store Cleanliness & Safety

Additional Responsibilities

Follow Royal Farms safety, security, and operational procedures as outlined in SOPs and training materials. Uphold the mission, core values, and brand standards of the company by ensuring all practices reflect integrity, accountability, and operational excellence. Performs other projects/duties as assigned.

Qualifications

• Required Qualifications
• Preferred Qualifications

Success Factors

• Customer Focus
• Operational Consistency
• Team Dependability

Work Requirements

Pay Range USD $13.50 - USD $18.00 /Hr.