Senior Infrastructure Engineer

Senior Infrastructure Engineer

Rothesay is the UK's largest pensions insurance specialist, purpose-built to protect pension schemes and their members' pensions. With over £70 billion of assets under management, we secure the pensions of more than one million people and pay out, on average, approximately £300 million in pension payments each month.

Rothesay is dedicated to providing excellence in customer service alongside prudent underwriting, a conservative investment strategy and the careful management of risk. We are trusted by the pension schemes of some of the UK's best known companies to provide pension solutions, including British Airways, Cadbury, the Civil Aviation Authority, the Co-Operative, Morrisons, Smiths Industries and Telent.

At Rothesay, we are striving to transform our industry. We believe deeply in creating real security for the future and our leadership in finding new and better ways to do that is the key to our success. Rothesay is a rewarding place to work, where quality people can thrive and prosper. We pride ourselves on the connections our people build, many of whom have been with us for over ten years.

Job Title: Senior Infrastructure Engineer

Contract: Permanent

Summary:

Define and build modern and secure IT infrastructure services.

Designing, implementing, securing and managing IT services within an in-house IT Infrastructure Engineering team. Working closely with our Information Security and Support Teams to create services that are secure, consistent, reliable and supportable.

Working with the latest infrastructure. This includes a heavy focus on Microsoft technologies, with extensive exposure to Microsoft Azure IaaS, Windows365, Entra ID/Azure Active Directory, Microsoft Intune, Microsoft Office 365 etc. Network infra is also within this team including LANs, WANs, WiFi, firewalls and cloud connectivity. With responsibility for a broad collection of technologies and the ideal candidate would be comfortable working across multiple disciplines.

Responsibilities include:

• Contributing to Infrastructure Service Design
• Hands on implementation of new infrastructure and end user computing services
• Creation of documentation and service support processes
• Creation and implementation of technical and procedural cybersecurity controls
• Creation and maintenance of automation to ensure consistent repeatable implementation of M365 and Azure resources.
• Process automation
• Coaching the more live running and support teams on the use and administration of new services
• 3rd line support for incidents, problems and changes

Required skills:

• Strong TCP/IP networking, subnetting and routing
• Strong scripting and automation skills (PowerShell or Python)
• Excellent communication & stakeholder management skills
• Ability to produce well written documentation
• Awareness of cybersecurity best practices to reduce risk
• Experience of deployment of and migration to Microsoft 365
• Strong experience configuring and managing AD, Entra ID & Conditional Access
• Proven Deployment and management of cloud infrastructure (IaaS)
• Experience building and supporting CI/CD pipelines and familiarity with infrastructure as code (e.g. Terraform)

Desired skills:

• Firewall policy management
• Experience configuring and managing Exchange Server or Exchange Online
• Experience configuring and managing Microsoft Teams, SharePoint & OneDrive policies
• Experience working on desktop build and deployment automation projects (Windows 365 and AVD)
• Working knowledge of any of the well-known Windows and Linux server deployment and configuration management systems (e.g Ansible, puppet)

Rothesay competencies:

• Dedication to Role: Motivated to provide an effective support service across all facets of role
• Team Player: Demonstrates evidence of being a strong team player, collaborates well with others and encourages other admin team members
• Communication: Ability to communicate what is relevant and important in a clear, constructive and concise manner
• Organised: Ability to work under pressure and prioritise workload in a fast paced environment. Ability to work autonomously with limited supervision
• Creative and Innovative: Looks for ways to improve current processes and help develop creative solutions that have practical value for the admin team
• Judgement and Problem Solving: Proactive, sees the big picture and willing to be flexible to solve issues as they arise

Disclaimer: This position description is intended to describe the duties most frequently performed by an individual in this position. It is not intended to be a complete list of assigned duties, but to describe a position level. The role shall be performed within a professional office environment. Rothesay has health and safety polices that are available for all workers upon request. There are no specific health risks associated with the role.

Inclusion: Rothesay actively promotes diversity and inclusivity. We know that our success depends on our people and that by nurturing a culture that values difference, we create a stronger, more dynamic business. We welcome applications from all qualified candidates, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability or age.