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Account Manager - Remote Eligible
Develop and execute strategic account plans to maximize customer retention and growth.
Remote
Mid-Level
1 week ago
Roofr
Sales software for roofers. Aerial measurements + proposals in seconds
Job is no longer active
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✨ About The Role
- The Account Manager will drive and execute strategies to expand existing customer accounts and identify upsell and cross-sell opportunities.
- Developing and maintaining strong relationships with key stakeholders within customer organizations is a primary responsibility.
- The role involves understanding customers' business goals and aligning them with the company's SaaS solutions to maximize value.
- Regular check-ins and proactive outreach to ensure customers achieve their desired outcomes will be part of the job.
- The Account Manager will collaborate closely with cross-functional teams such as Sales, Product, and Support to advocate for customers.
- Conducting product demonstrations, training sessions, and workshops to educate customers on best practices and new features is expected.
- The position requires monitoring and analyzing customer usage data to identify trends, opportunities, and risks.
âš¡ Requirements
- The ideal candidate will have at least 4 years of experience in Account Management, Customer Success, or a related field.
- A strong understanding of SaaS business models and customer lifecycle is essential for success in this role.
- Excellent communication and presentation skills are necessary, including proficiency in written and verbal communication.
- The candidate should be highly self-motivated and capable of managing a high volume of customer accounts effectively.
- Experience in upselling and cross-selling is crucial, along with a background in a SaaS company.
- The ability to build rapport quickly and adapt relationships based on customer needs is important.
- Critical thinking, analytical, and problem-solving abilities are key traits for this position.
Account Manager - Remote Eligible
Remote
Sales
Job is no longer active
About Roofr
Sales software for roofers. Aerial measurements + proposals in seconds