Workplace Services Administrator

Maintenance Support Specialist

Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that's you we would love to have you join us!

Job Description

You will support maintenance mechanics and facilities staff by performing maintenance responsibilities such as furniture moving, simple electrical projects, spot painting or cleaning, light construction or exterior clean-up. You will work with outside contractors on facilities and equipment repairs. May perform other activities such as mail deliveries, waste paper recycling, inter-office transportation and stocking of coffee areas.

Reporting to Workplace Services Manager - LA

Your Responsibilities:

• You will oversee daily operations across four businesses: vendors, maintenance, vehicles, and security, ensuring immediate response to all service needs.
• You will lead operational staff including cleaning personnel, maintenance people, and security teams.
• You will manage vendor relationships for services such as building maintenance, security, CCTV, HVAC, UPS systems, painting, and vehicle fleets.
• You will ensure documentation is provided and maintained, especially those required by EHS protocols.
• You will monitor building security systems (e.g., cameras), handle confidentiality protocols, and request authorization when needed.
• You will coordinate with building management and external providers to address infrastructure-related issues, including urgent repairs (e.g., water leaks).
• You will guarantee execution of preventive maintenance and mitigation activities.
• You will support RUC audits by managing all documentation related to the Medellín office.
• You will be the first contact for internal service requests and follow-up with employees across the company.
• You will report safety violations (e.g., vendors not using protective equipment) to EHS and our teams.
• You will safeguard sensitive information and ensure compliance with confidentiality standards.
• You will contribute to regional improvement plans across Colombia, Ecuador, Venezuela, Guatemala, Costa Rica, Puerto Rico, and the Dominican Republic.

The Essentials - You Will Have:

• Minimum 2 years of experience in administrative roles with an ability to manage personnel.
• To work with our teams and external providers.
• Basic to intermediate English proficiency (A2–B1), with confidence to participate in occasional meetings and understand international communications (e.g., billing with Poland, IT with India, security protocols).
• Commitment to creating inclusive, sustainable, and workspaces that promote human potential.

The Preferred - You Might Also Have:

• Experience supporting regional operations or multi-country teams.
• Familiarity with EHS documentation and compliance standards.
• Exposure to workplace improvement projects or innovation-driven environments.
• Experience contributing to spaces that foster well-being and culture, especially in offices like Medellín.

What We Offer:

Our benefits package includes …

• Comprehensive mindfulness programs with a premium membership to Calm
• Volunteer Paid Time off available after 6 months of employment for eligible employees
• Company volunteer and donation matching program – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation.
• Employee Assistance Program
• Personalized wellbeing programs through our OnTrack program
• On-demand digital course library for professional development... and other local benefits!

R25-6333