Payroll Time & Benefits Senior Specialist - Multisite Support

Senior Ptb Specialist

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

The Payroll, Time & Benefits (PTB) Team focuses on payroll, benefits, absence management, customer service and advisory support to employees, manager and business partners ensuring end-to-end process completion in line with customer focused principles to ensure the Roche People Practices work for the business.

As a Senior PTB Specialist, you are responsible for executing HR system data maintenance and administrative activities in a timely and accurate manner, in support of P&C business processes in the area of payroll, tax, social insurance, time, and several local and global benefits. You are also contributing to the continuous improvement of the P&C People Support Solutions delivery through analysis of the interactions and collaboration with other P&C functions within and outside of P&C People Support Solutions. You need a broad understanding across local HR processes and tools, as well as local and global downstream impacts on employee lifecycle management, finance, procurement, IT, etc. This is coupled with strong customer focus, communication skills and solution orientation.

What you will be working on:

Your key responsibilities include but not limited to:

• Managing, processing and reconciling mass upload files for all pay frequencies
• Providing customer service on pay, time and benefits related activities
• Executing system data maintenance and administrative activities in the area of payroll, tax, social insurance, time, several local and global benefits administration, etc.
• Monitoring data flows to/from Workday to Vendor for accuracy
• Ensuring regulatory compliance in line with the countries, customers, and regulations
• Ensuring operations according to defined KPIs

Cross-Functional Collaboration:

• Building relationships with HR colleagues and peers within the region and globally to ensure the Shared Services offer consistent and effective services to our customers
• Developing and managing key stakeholder relationships and communications

Outputs & Deliverables:

• Contributing to the improvement of the performance of Shared Services team
• Reaching high customer satisfaction through consistent, high quality delivery and application of customer care principles
• Support country non-PTB activities upon the business needs if applicable

Who you are:

You are a qualified Payroll, Compensation and Benefit professional with a customer centric mindset. In this role you will be working within a team focusing on customer groups across various functions and levels within the organization. You have:

• Degree/diploma in HR/Accounting/business related field
• 5+ years or equivalent experience in Payroll, Compensation and Benefit, in a shared service center environment preferably.
• In-depth knowledge of relevant employment laws, regulations and requirements with strong understanding of the Australian taxation system (e.g. PAYG, FBT, payroll tax). Having New Zealand payroll processing experience is a plus
• Excellent communication and problem-solving (incl. active listening, critical thinking, process improvements) skills
• Excellent attention to detail and analytical ability
• Advanced Excel skills (pivot table, v-lookup, etc.)
• A growth mindset to thrive in an ambiguous, matrix and changing environment working across borders
• Ability to work independently in a fast-paced and changing environment and navigate complex HR data structure

This role is only open to candidates that have full eligibility to live and work in Australia that will require regular visits to our offices in Barangaroo, North Ryde and Pemulway (Warehouse).

We do not accept any unsolicited resumes or enquiries from recruitment agencies. Roche has a dedicated in-house Talent Acquisition team.