Key Account Manager

The Position

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

Responsible for account management and promotion in the designated accounts and/or areas

Manage sales performance of account and achieve sales target as assigned by line manager

Implement Key Account Management system

Keep improving KOLs relationship in respective areas.

Work closely with local distributors in the area assigned

Promote products and services offered by the company to the customers (end users)

Coordinate instrument installation with Service Engineer and Application Specialist

Keep good and up to-date customer profile

Work closely with Service, Application Support team to ensure customer satisfaction

Assist in yearly budgeting exercise

Prepare monthly report and sales forecast

Other projects or tasks assigned by line manager

Conduct business in full compliance including but not limited to Roche Secure, Roche Behavior in Business, Roche Competition Law Interactive Dialogues, Roche Safety, Security Health and Environmental Protection

Basic Requirements of the Job

Education & Qualifications:

At least Diploma in Clinical Diagnostics or appropriate Science

Good command of English in both spoken and written

Good command of MS office software application

Experience:

At least 2 years' experience in hospital diagnostics laboratory or 2 years' similar sales experience in the industry. Instrument sales experience would be a plus.

Values & Core Competencies:

Demonstrate Roche values of Integrity, Courage, Passion

Follow Roche Operating Principles

Equip with the core skillsets as required by this role

Who We Are

A healthier future drives us to innovate. Together, more than 100'000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let's build a healthier future, together.

Roche is an Equal Opportunity Employer.