Clinical Operations Partner

Join Roche

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

In Roche/Genentech, we have a bold Pharma Vision to achieve 3-5 times more patient benefit at 50% less cost to society. With this vision top of mind, our mission is to become an industry leader in re-inventing how we organize ourselves and work. We are evolving into a more human-centered organization creating new ways of working with the patient at the center of everything we do. Our shared purpose is to innovate clinical trial delivery to transform Roche's patient, caregiver, and site experience to bring better trials to more patients.

We want you to join our mission and be part of our passionate, collaborative Clinical Operations and Evidence Generations enablers community! We act as one mutually accountable functional experts in the clinical operations and enablers community focused on work that will have the highest impact on our core mission of helping patients across the industry's most robust Development Portfolio. We believe people are not resources but humans that have the potential to grow and learn beyond the confines of traditional job titles and job descriptions. We believe in reducing hierarchy and silos to enable teams closest to the work to deliver impact for patients. We empower and enable people to flow to outcomes-based work that they are most passionate about and where there is the most impact in moving towards our Pharma Vision. We believe every individual should have a self-directed, personalized career journey where personal fulfillment meets company purpose. Every individual has access to and can choose a trusted advisor, advocate, and/or coach.

If this culture and way of working resonates with you, we want you to be a part of our team!

As a member of our team (job scope), you will contribute to a combination of Clinical Operations and Evidence Generations Communities, participate in or lead Work Product Teams (WPT) that enable clinical trial delivery and data generation with a focus on delivering value for patients, investigators, and clinical sites staff.

Your initial focus as a Clinical Operations Partner will be focused on delivering work packages in clinical operations and evidence generations, covering feasibility/disease landscaping, start-up, and regulatory activities, budgeting and contracts, recruitment, data snapshot, and site closure. In addition, you will provide the clinical operations expertise on the local integrated evidence plan (iEP), and lead or support the execution of the local/cross-country evidence generation activities.

Over time, you will flow to other opportunities according to business needs and your interest, including but not limited to managing FSP model/GCP vendors/stakeholders, performing risk-adapted targeted quality checks of activities to support the local study management team, and representing a country single point of contact for system/process deployment.

Drive patient-centricity (mindsets, behaviors, and actions) throughout clinical operations and evidence generations network by always putting the needs of the patient and the investigator first. Cultivate meaningful peer-to-peer collaborations to drive a deeper understanding of investigator and patient needs across PDG, Pharma International and beyond, and in doing so nurture a culture of curiosity to enable faster, simpler and more patient-centric ways of operationalizing our studies.

Drive evolution of clinical operations and evidence generations through the bold pursuit of Roche's purpose (Doing now what patients need next) and driving Personalized Healthcare by creating, supporting, and embedding radically simpler ways to do high-impact work. This includes successfully delivering Clinical Operation's portfolio of studies, enabling projects and/or evidence generations activities.

Inspire and empower talent by working with colleagues, across Clinical operations and evidence generations network and all of Roche, to promote communication and community, in a global matrixed environment. Optimizing growth opportunities and capabilities to successfully contribute and operate in the global environment. Drive new thinking by identifying new opportunities and options to embrace value creation.

Proactive stakeholder management and alignment to achieve the Pharma Vision by collaborating influencing and partnering with many important stakeholders and colleagues across Roche including Product Development, Early Development, Diagnostics, Commercial, and our Affiliates as well as external Industry Collaboration Bodies, Investigators, and Clinical Site Staff, Patient Advocacy Groups, and Key Vendors.

Promote and support quality and compliance by being accountable for GCP/GVP compliance, data integrity, and taking a balanced risk-based approach in the work you are focused on, seeking guidance or direction as needed.

You are degree qualified within a medical/science-related field with a desire to lead clinical trial delivery/data generations and bring medicine to patients faster and broader. More than 2 years of previous experience in clinical operations and relevant areas is required.

Have a solid knowledge of the pharmaceutical industry, have an understanding of drug development and/or evidence generations, and thrive within fluid and cross-functional teams

Preferably, experience in the execution of local and cross-country interventional studies / Real World Data (RWD) / Investigator Initiated Studies (IIS) and Non-Intervention studies (NIS)

You believe in the principles of:

• Customer-Centricity: Actively takes steps to understand the patient and site needs and helps to ingrain a customer focus into Roche's culture ensuring that our customers are central to every decision made.
• Human-Centricity: A people-centric human that shows up authentically and without ego to create a culture of helpfulness by putting people in the center and has the ability to influence, motivate and bring people together to encourage growth, innovation, and to respond actively to challenges.
• Growth Mindset: Demonstrates a love of learning and encourages this in others. Believes errors are a natural part of learning. Gets excited to try something different, to take a risk, to not have all the answers. Believes their talents and those of others can be developed through new experiences, experimenting, and advice seeking.
• Enterprise View: Acts first as a champion of the total enterprise appreciating enterprise-level trade-offs and resource implications, and is willing to de-prioritize their own team's preferences and projects in service of the greater good.
• Diversity & Inclusion: Advocates for and cultivates a diverse and inclusive work environment ensuring that everyone has an equal opportunity to contribute to and influence every part and level of a workplace. Creates belonging so that everyone feels safe to bring their whole self to work.

You thrive in environments of ambiguity and collaboration where authority is distributed between all of the people involved and where advice seeking is foundational.

You apply your organizing and problem-solving skills to plan and run efficient operational and enabling aspects of Clinical Operation's programs, studies, and/or enabling projects.

You are an effective communicator that shares information transparently and strategically. You are comfortable working out loud and are an active listener.

You thrive leading or being an active member of large or small diverse teams.

You find passion in achieving successful outcomes by inspiring others and actively demonstrating one or more of Visionary, Architect, Catalyst, and Coach (VACC) principles.

This role is only open to candidates that have full eligibility to live and work in Hong Kong.

At Roche, we believe our people are key to our success in bringing novel medicines to patients, and we are fully dedicated to being a great place to work and to providing the services, tools, and the environment where everybody feels empowered and trusted and is enabled to uncover their full potential. Come join us and help build a diverse and inclusive organization where patient centricity and patient access are the priority.

Who We Are

A healthier future drives us to innovate. Together, more than 100'000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let's build a healthier future, together.

Roche is an Equal Opportunity Employer.