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Talent Manager - Administrative & Customer Support

Manage administrative staffing solutions for client organizations in Lansing
Lansing, Michigan, United States
Junior
2 days ago
Robert Half

Robert Half

A global human resource consulting firm specializing in staffing and talent solutions for accounting, finance, administrative, and technology sectors.

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Talent Manager - Administrative & Customer Support

At Robert Half, we connect top-tier administrative and customer support professionals with leading businesses. As a global talent solutions leader, we offer more than placements—we provide insights, strategy, and partnership to help companies build great teams and professionals grow rewarding careers.

Position Summary

As a Talent Manager, you will play a key role in driving revenue by generating new client relationships, growing existing accounts, and placing high-caliber candidates in contract and contract-to-hire opportunities. This hybrid role blends business development, account management, and recruiting into a fast-paced, rewarding career path.

You'll be both a strategic consultant and a revenue driver - meeting with hiring managers, understanding their talent needs, and offering tailored staffing solutions backed by Robert Half's world-class resources.

What You'll Do

  • Develop and negotiate business with new and existing clients.
  • Market staffing solutions via phone, video, and in-person meetings.
  • Recruit and match top administrative and customer support talent with client needs.
  • Manage engagements and deliver exceptional service.
  • Provide career guidance and build strong candidate relationships.
  • Represent Robert Half at local networking and trade events.

What You Bring

  • BA/BS degree preferred.
  • 2+ years of business development experience in a metrics-driven environment.
  • Proven success in multi-call, multi-decision maker sales.
  • Ability to close top-level decision makers at SMBs.
  • Familiarity with administrative and customer support operations.
  • Proficiency in Microsoft Office and CRM tools (e.g., Salesforce).
  • Positive attitude and professional presence.

Why Robert Half?

  • Industry-leading training and development.
  • Competitive compensation and benefits.
  • Inclusive, innovative, and growth-focused culture.
  • Real opportunities for career advancement.

Top Reasons to Work for Robert Half:

  • EXCITING CAREER OPPORTUNITIES WITH THE INDUSTRY LEADER For more than 75 years, our history of success and strong client relationships provide a level of stability few companies can match.
  • PERFORMANCE = REWARD We offer exceptional earning potential and a competitive benefits package, including a base salary and bonus pay (for talent professional positions), group health insurance benefits (medical, vision, dental), flexible spending and health savings accounts, life and accident insurance, adoption, surrogacy and fertility assistance, paid parental leave of up to 6 weeks, and short/long term disability. Robert Half provides paid time off for vacation, personal needs, and sick time. The amount of Choice Time Off (CTO) our people receive varies based on their years of service and is pro-rated based on the hours worked per week. A new hire earns up to 17 days of CTO per calendar year. Our people also receive up to 11 paid holidays per calendar year. We also offer the opportunity to contribute to our company 401(k) savings and investment plan or deferred compensation plan (if eligible), with an employer match of 100% on the first 3% of your contributions for eligible employees.
  • UPWARD MOBILITY With more than 300 locations worldwide, we provide excellent career advancement potential, both locally and beyond.
  • TOOLS FOR SUCCESS We provide world-class training, client relationship management tools and advanced technology to help you succeed.
  • RESPECTED WORLDWIDE Robert Half has appeared on FORTUNE magazine's list of "Most Admired Companies" since 1998, as well as numerous "Best Places to Work" lists around the world.
  • OUTSTANDING CORPORATE RESPONSIBILITY We believe in an "Ethics First" philosophy, which means we are committed to social responsibility, promoting inclusion in the workplace, and actively participating in communities where we live and work. Learn more by downloading Robert Half's Corporate Responsibility Report.

Robert Half is committed to being an equal employment employer offering opportunities to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to apply for a position, please contact us by sending an email to HRSolutions@roberthalf.com or call 1.855.744.6947 for assistance.

In your email please include the following:

  • The specific accommodation requested to complete the employment application.
  • The location(s) (city, state) to which you would like to apply.

For positions located in San Francisco, CA: Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

For positions located in Los Angeles County, CA: Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

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Talent Manager - Administrative & Customer Support
Lansing, Michigan, United States
Support
About Robert Half
A global human resource consulting firm specializing in staffing and talent solutions for accounting, finance, administrative, and technology sectors.