Technology and Innovation - Salesforce, Lead-to-Cash Functional Engagement Manager

Riveron is hiring a Functional Engagement Manager to drive the execution of Lead-to-Cash strategic programs for our clients. This role is ideal for an outcome-focused people leader with a strong understanding of functional business processes across Lead-to-Cash. This person prefers working with organizations in the midmarket, making an enterprise-wide impact on end-to-end corporate operations. You are very hands-on in building process flow documentation and managing the quality of functional deliverables. This role is ideal for a delivery-focused leader with a strong understanding of end-to-end Lead-to-Cash business processes and the Customer Operations Technology underpinnings that support it.

Who Are You:

5-10 years of experience driving outcome-centric tech transformation programs
5+ years managing programs involving Salesforce & Integrated Platforms (Marketing Automation, Analytics, ERP, etc.); Strong familiarity with other common CRM vendors in a rapidly evolving technology vendor ecosystem
Experience in Value Stream Mapping and Business Capability Mapping is a must
Ability to lead large, global delivery teams in an Agile environment

What You'll Do:

Serve clients in project roles like PMO Lead, Execution Lead, and Functional Business Analyst Lead, Organizational Change Management Lead
Strong "who needs to do what and when does it need to be done by" orientation
Drive clear executive level weekly status meetings – open issues, risks and decisions to be made quickly to deliver the project on time and on budget
Drive clarity for stakeholders across complex system and process redesign projects for organizations who do not have technology implementation expertise
Inspire clients to act on recommendations rooted in our 'why'

$116,000 - $175,000 a year

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Technology And Innovation - Salesforce, Lead - to - cash Functional Engagement Manager

Riveron

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