Support Engineer, Oracle Banking

Support Engineer, Oracle Banking

Rimini Street, Inc., a global provider of enterprise software support and innovation solutions and the leading third-party support provider for Oracle, SAP and VMware software, is seeking a highly skilled Oracle Flexcube Universal Banking System (FCUBS) Technical Engineer with 8 to 10 years of experience to join our team in Hyderabad, India.

This role involves ensuring the stability, performance, and reliability of Flexcube in production environments, troubleshooting technical issues, and optimizing system performance.

Job Requirements

The ideal candidate will have:

• 8 to 10 years' experience with FCUBS technical knowledge to support banking modules (Ex: Core banking, Loans, Treasury etc..).
• Provide L2/L3 support for Oracle Flexcube applications in AMS environments.
• Perform issue analysis, bug fixing, root cause identification, and permanent resolution.
• Develop and maintain customizations, interfaces, reports, and enhancements.
• Work on Unix Shell scripting, PLSQL, Java, and OFSAA integration wherever required.
• Strong understanding of banking processes including account management, payment processing, and loan servicing.
• Analyze, troubleshoot, and resolve functional issues within SLA raised by users.
• Specific experience of UK Agency Banking and Payments processing.
• Exposure to other Oracle Applications (Ex: Oracle Flexcube, Oracle Financial Services Analytical Applications).
• Ability to analyze document and resolve complex technical issues.

Skills

The candidate should possess:

• 8 -10 years experience in a technical support role with strong focus on FCUB UBS (preferably 14.5 version).
• Strong understanding of banking processes including account management, payment processing, and loan servicing, retail, corporate, treasury.
• Troubleshooting expertise to resolve issues related to configurations, workflows, and data processing.
• Hands on expertise on SQL, PLSQL, and Java, Core banking Interfaces, Unix Shell scripting, Spring MVC, JSP, Angular, React.
• Experience in integrating Flexcube with external systems (payment gateways, SWIFT etc..)
• Good understanding on Oracle Weblogic for troubleshooting technical issues.
• Experience on Webservices using REST/SOAP APIs.
• Excellent interpersonal, presentation, and communication skills – verbal & written.
• Extreme focus on client satisfaction.
• Ability to work professionally in high pressure situations.
• A consulting background, while not mandatory, would be useful as this is a client facing role.
• Knowledge of ITIL principles for incident, problem, and change management.

Rimini Street is committed to creating a diverse and inclusive environment and is proud to be an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, national origin, sexual orientation, gender or gender identity, disability, protected veteran status, or any other characteristic protected by law.