Sr. Delivery Manager, Professional Service - Remote Eligible

Sr. Delivery Manager, Professional Service

Rimini Street, Inc, HQ: Las Vegas, NV, USA, a disruptor in third party ERP support services, has established undisputed leadership and as a natural progression, entered India with Rimini Street, India GCC India kick starting operations in Hyderabad, in 2013 with Global Client Onboarding Services, IT shared services and Global Service Development. In no time, Rimini Street, India GCC started Bengaluru operations going up the value chain with more complex product development (Oracle, SAP, Peoplesoft, JDE etc.) & advanced services (Managed services, Professional services, Security Managed Services etc).

Rimini Street, India has nicely emerged as Global Capability Centre (GCC), and proudly says, "if you are best of the best, you belong to Rimini". We are on a mission to contribute significantly to our "Rimini ONE" program, a turnkey Rimini Street service program that offers a comprehensive set of unified, integrated services that can run, manage, support, customize, configure, connect, protect, monitor, and optimize your Oracle and SAP ERP, database, and technology software.

As part of our Rimini Consult group, the SAP Sr. Delivery Manager, Professional Services, will have experience in managing and delivering multi-disciplinary projects or programs in challenging environments including excellent consulting and functional skills with specific experience focused on SAP and/or Oracle Platforms and other ERP solutions. He/she is expected to oversee and partner with existing internal and external subject matter experts in various technologies to develop proposals and project implementation plans and have an extensive background and experience in ERP consulting.

The role encompasses driving Project Implementations, Product Roadmap Analyses, reviewing and analyzing current system functionality. He/she will collaborate with all levels of client and internal IT (Information Technology) staff, while demonstrating professional written and oral communication skills, deep analytical skills, functional expertise, solution orientation, strategic thinking, the ability to establish rapport at all levels within the organization, and the ability to drive consensus.

Essential Duties & Responsibilities:

• Participate in the entire project lifecycle, from scoping and planning to execution and delivery.
• Collaborate with sales teams to define project scope, timeline, and resource requirements.
• Manage resources effectively, ensuring the right skills and expertise for each project.
• Monitor project progress, identify potential risks or issues, and implement corrective measures.
• Provide technical guidance and oversee the implementation process, ensuring successful deployment.
• Ensure projects are delivered on time, within budget, and meet quality standards.
• Ensure adherence to industry best practices and quality standards throughout the implementation.
• Address client concerns or escalations promptly, maintaining strong relationships.

Pre-Sales:

• Engage with clients to understand their business requirements and strategic objectives.
• Collaborate with sales teams during pre-sales activities, providing technical expertise and solutions.
• Manage client expectations, ensuring alignment between project deliverables and customer needs.

Education:

Bachelor's or master's degree, preferably in Computer Sciences and/or Information Technology or related field.

Location:

This is a remote position and can be based anywhere in India.

Desired Experience:

• 10+ years of experience in personally leading & delivering complex SAP implementations projects.
• 12+ years consulting experience working with SAP applications, including strong client management experience.
• Demonstrated experience in one or more of the functional domains (RTR, OTC, RTP, PTP, HCM, etc.) and confidence in discussing technology concepts, trade-offs, and opportunities in the field of ECC, S4HANA, ABAP, PI/PO, Basis, Security, etc.
• Experience with a variety of project delivery methodologies including Waterfall, Agile, SCRUM, etc.
• Demonstrated, proven track record in helping clients leverage their IT solutions to meet business objectives.

Desired Skills:

• Solid understanding of SAP solutions and their implementation lifecycle.
• Proven ability to build detailed project plans, estimations, manage budgets, resources, and timelines.
• Strong analytical and problem-solving skills
• Strong project management skills
• Excellent organizational, communication, interpersonal, relationship building skills.
• Ability to adapt and perform in a dynamic work environment and work successfully in a cross-functional, matrix management environment.
• Expertise using common communication management tools: e.g., Salesforce, MS Project/Office, Etc.
• Strong local language and English verbal and written communication skills (above TOEIC score 740 level)
• Business-Level English verbal & written communication skills required, and fluency in Spanish a big plus.

Why Rimini Street?

We are looking for talented, passionate people to help us build our future at Rimini Street. We hire only the best, the most extraordinary professionals and provide compensation, bonuses, and benefits to match the skills of our top-performing team members. Do you thrive in a fast-paced environment, enjoy growing together, and get excited about learning new skills? Are you looking for an opportunity to make a true impact as part of a team of extraordinary professionals? This is the place for you.

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:

• Company: We dream big and innovate boldly.
• Colleagues: We work with extraordinary people who create a culture of mutual respect and collaboration.
• Clients: We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.
• Community: We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we've made positive impacts in six continents for over 425 charities.

Accelerating Company Growth:

• Nasdaq-listed under ticker symbol RMNI since October 2017
• Over 5,900+ signed contracts to date, including Fortune 500 and Global 100 companies
• Over 2,000 team members in 23 countries
• US and international recognition for industry leadership and philanthropic efforts.

Rimini Street is committed to creating a diverse and inclusive environment and is proud to be an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, national origin, sexual orientation, gender or gender identity, disability, protected veteran status, or any other characteristic protected by law.