Sr. Patient Services Manager - Food Service

Sr. Patient Services Manager

Aramark Healthcare+ is seeking candidates for a Sr. Patient Services Manager position at BROWNHealth - Rhode Island Hospital and Hasbro Children's Hospital, located in Providence, RI. The Sr. Patient Service Manager will support the Patient Services Operation in the Food & Nutrition Department and will be responsible for developing and executing dining solutions to meet patient and customer needs and tastes. This person will utilize technical training and interpret government mandated nutritional standards in the healthcare industry on food health to develop healthy menu implementation plans. Manages patient feeding, quality assurance and drives patient satisfaction scores as well as the Patient Services programs and technology systems.

Job Responsibilities

• Manages patient food service activities, complying with established standards
• Leads patient service staff to ensure meals are properly prepared and delivered to patients
• Owns the Adopt a Floor Program and conducts rounds on patients/departments
• Oversees the diet office and the service ambassador program
• Records safety and sanitation compliance
• Supervises tray line operation and/or the room service program
• Manages the Patient Services programs and systems such as CBORD, EPIC, and ensures the patient services operations appropriately connects to the Executional Framework

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

• Requires at least 3 years experience in a food service management role
• Bachelor's degree or equivalent experience
• Healthcare patient services management experience preferred
• Experience managing, motivating and engaging a large workforce
• Proficiency with Microsoft Office programs required
• Excellent interpersonal, customer services and organizational skills required
• Nutrition education and/or background preferred
• SERV Safe Certification is a plus
• Note: This client location requires all individuals working on site to be fully vaccinated against COVID-19, MMR, Influenza, Varicella and Hep B before start date.

About Aramark

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.