Product Strategy Operations Associate

Product Strategy & Operations Analyst

iCIMS is seeking a product strategy and operations analyst with a strong strategy and financial orientation to help drive product strategy, investment decisions, product portfolio performance, and long-term growth. This role partners closely with product and executive leadership to evaluate market opportunities, quantify business impact, and ensure that product roadmaps are aligned to revenue, profitability, and customer value. Reporting directly to the chief product officer, you will turn data into strategic insight, connect product outcomes to financial results, and help answer the question: "Where should we invest and why?".

When you join iCIMS, you join the team helping global companies transform business and the world through the power of talent. Our customers do amazing things: design rocket ships, create vaccines, deliver consumer goods globally, overnight, with a smile. As the talent cloud company, we empower these organizations to attract, engage, hire, and advance the right talent. We're passionate about helping companies build a diverse, winning workforce and about building our home team. We're dedicated to fostering an inclusive, purpose-driven, and innovative work environment where everyone belongs.

Responsibilities

Product and Portfolio Strategy:

• Support development of multi-year product strategy and portfolio investment plans
• Evaluate new product and feature opportunities using market, customer, and financial lenses
• Build TAM/SAM/SOM models and quantify addressable value pools
• Conduct competitive and market landscape analysis to guide positioning and differentiation
• Partner with product leaders to prioritize investments across the portfolio

Financial and Business Impact Analysis:

• Build business cases and ROI models for new investments and initiatives
• Link product usage/adoption metrics to revenue, retention, and margin outcomes
• Analyze pricing, packaging, and monetization opportunities
• Evaluate financial performance of existing products and recommend optimization actions
• Partner with finance on forecasting and scenario modeling
• Partner with corporate development to support M&A case development and integration initiatives

KPI, Outcomes, and Performance Management:

• Define and track product financial KPIs: ARR, NRR/GRR, contribution margin, attach/expansion
• Build dashboards tying product activity to commercial results
• Identify drivers of growth, churn, expansion, and product profitability
• Support quarterly business reviews and portfolio performance reviews

Strategic Initiatives and Executive Support:

• Support CPO and product leadership on strategic programs and M&A diligence
• Prepare board- and ELT-level narratives on product strategy and results
• Translate complex analytics into clear strategic recommendations
• Lead special projects that accelerate revenue growth or cost efficiency

Qualifications

2-3 years experience in investment banking and/or private equity

Strong financial modeling and business case development experience

Proven ability to connect product metrics to revenue and profitability outcomes

Advanced Excel and PowerPoint skills; experience with SQL or BI tools preferred

Demonstrated ability to communicate insights and recommendations to executives

Preferred:

• Experience around enterprise SaaS or B2B software markets
• Prior work in pricing/packaging, portfolio management, or investment prioritization
• MBA or equivalent strategic/financial training a plus

EEO Statement

iCIMS is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at iCIMS. We are proud to be an equal opportunity and affirmative action employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at careers@icims.com.

Compensation and Benefits

We accept applications for this position on an ongoing basis until the position is filled. Applications will be reviewed as they are received, and qualified candidates may be contacted throughout the posting period. The anticipated base pay range for this position is $85,000-$110,000 annually. Final compensation will be based on factors such as relevant experience, skills, education, internal equity, and market data. This range aligns with our commitment to equitable and transparent compensation practices, as required by applicable law. Competitive health and wellness benefits include medical, dental, vision, 401(k), dependent care, short term and long-term disability, life and AD&D insurance, bonding and parental leave, mindfulness resources, an open vacation policy, sick days, paid holidays, quiet hours each workday, and tuition reimbursement. Benefits and eligibility may vary by location, role, and tenure. Learn more here: https://careers.icims.com/benefits.