Business Support Manager

Business Support Manager/DocuSign Administrator

Our client, a leading organization in the financial services industry, is seeking a business support manager to join their team. As a business support manager, you will be part of the digital transformation department supporting the document digitization program. The ideal candidate will demonstrate strong communication skills, adaptability, and a proactive approach, which will align successfully in the organization.

Location: Johnston, RI - 5 days onsite role

Duration: 9 months with the possibility of extension/conversion

Pay range: $39/hr on W2

What's the Job?

Administer and configure DocuSign eSignature and CLM platforms, managing users, permissions, templates, and reporting. Develop and maintain standardized, data-driven templates to streamline document generation and execution processes. Collaborate with solution and enterprise architects to ensure data models and integration patterns are aligned with organizational standards. Lead governance activities including requirements gathering, testing, and deployment following compliance and audit controls. Partner with departmental SMEs to map workflows, gather requirements, and orchestrate cross-functional implementation of digitization initiatives.

What's Needed?

Hands-on experience administering DocuSign eSignature and/or CLM platforms, with strong knowledge of templates, merge/conditional fields, and permissions. Understanding of data models, integrations, and testing/validation processes, with ability to collaborate with architects and QA teams. Proven skills in process design, including creating process flows, requirements, and acceptance criteria. Excellent communication skills, capable of translating platform capabilities into practical guidance for users. Experience working within an agile environment, following formal change management procedures.

What's in it for me?

Opportunity to contribute to a strategic digital transformation initiative within a reputable organization. Collaborate with a diverse and innovative team committed to excellence. Gain valuable experience working with cutting-edge document management and automation tools. Be part of a dynamic environment that encourages professional growth and development. Competitive pay rate aligned with industry standards and project scope. Upon completion of waiting period consultants are eligible for: medical, dental plan, vision plan, 401(k), and weekly pay.

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, parent company of: Manpower, Experis, Talent Solutions, and Jefferson Wells. ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for women, inclusion, equality, and disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.