Business Support Consultant

Business Support Consultant

Location: Johnston, RI /Hybrid Duration: 10 months with high possibility of extension

Overseeing and routing operations tickets, performing daily account monitoring and reporting, and researching issues related to treasury services and entitlements; facilitating authorized disbursements, and handling wire deletions. Facilitating post-execution documentation, sending welcome letters with wiring instructions, and enabling portal enrollment and setup; and channeling requests for amendments, disbursements, triggering, termination, and ops exception requests. Disbursement validation, periodic monitoring and reporting, error correction through Salesforce reports; periodic control testing and refresh exercises, ensuring that all operational activities are conducted efficiently and accurately.

Required Qualifications: Bachelors degree in business administration, finance, or a related field. Proven experience in operations management, preferably within the financial services industry. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Proficiency in relevant software and systems (e.g., Salesforce, Microsoft Office Suite).

Preferred Qualifications: Advanced degree or certification in a related field. Experience with Special Liquidity products and services such as DACA/BACA agreements Knowledge of treasury services and entitlements.