Officer 1, Sales Support | 销售支持专员

Sales Support Officer 1

You are on a journey to join an exciting company and be part of our success story to improve lives by developing resources sustainably. Here we offer you an exciting and dynamic work environment and will equip you with the know-how that will stretch and enhance your career journey.

Responsibilities:

The Sales Support Officer 1 provides essential administrative and operational assistance to the sales team, ensuring smooth sales processes and effective customer service. This role is crucial for maintaining strong client relationships and contributing to overall sales objectives.

Job Responsibilities:

• Process sales orders, prepare quotations, and generate sales reports accurately and efficiently.
• Coordinate with internal departments (e.g., logistics, production) to ensure timely delivery and customer satisfaction.
• Handle customer inquiries, complaints, and feedback in a professional and timely manner, escalating issues as necessary.
• Maintain and update customer databases and sales records with precision.
• Assist in the preparation of sales presentations, marketing materials, and promotional activities.
• Support the sales team with scheduling appointments, travel arrangements, and other administrative tasks.
• Monitor inventory levels and communicate stock availability to the sales team and customers.
• Perform other ad-hoc duties as assigned by the sales manager.

Job Qualifications:

• Bachelor's degree in Business Administration, Marketing, or a related field.
• 1-2 years of experience in sales support, customer service, or an administrative role.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Excellent communication skills, both written and verbal, in Mandarin Chinese and English.
• Strong organizational skills and attention to detail.
• Ability to work independently and as part of a team in a fast-paced environment.
• Customer-oriented mindset with a proactive and problem-solving attitude.
• Experience with CRM software (e.g., Salesforce) is a plus.

Disclaimer:

When you send us your resume and personal details, it is deemed you have provided your consent to us retaining your information in our talent recruitment database. All information provided will only be used for the recruitment process. RGE will only collect, use, process or disclose personal information where and when allowed to under applicable laws.

Only shortlisted candidates will be contacted for an interview. We endeavour to respond to every applicant. However, if you do not receive a response from us within 60 days, please consider your application for this position unsuccessful. We may contact you in the future for any opportunities that match your qualifications and experience.

Thank you for considering a career with RGE.