Account Manager

Grow Your Career With Us

You are on a journey to join an exciting company and be part of our success story to improve lives by developing resources sustainably. Here we offer you an exciting and dynamic work environment and will equip you with the know-how that will stretch and enhance your career journey.

Responsibilities

You are on a journey to join an exciting company and be part of our success story. Here we will equip you with the know-how and experience that will define your growth. In this role that you are about to embark on, you are required to carry out the following responsibilities:

• Provide troubleshooting assistance for customer orders, account statuses and relevant problems.
• Supervise sales support team and provide adequate coaching/training to ensure consistent quality of support.
• Provide data and guides to help the sales team.
• Develop and monitor sales performance indicators.
• Manage sales tracking tools and report on important information.
• Keep record of sales trends.
• Liaise with account managers to develop specific sales strategies.
• Stay up-to-date with new product and feature launches and ensure sales team is on board.
• Review pending orders and specific customer's requests to ensure excellent customer service and customer experience.
• Suggest sales support process improvements.

Disclaimer

When you send us your resume and personal details, it is deemed you have provided your consent to us retaining your information in our talent recruitment database. All information provided will only be used for the recruitment process. RGE will only collect, use, process or disclose personal information where and when allowed to under applicable laws.

Only shortlisted candidates will be contacted for an interview. We endeavour to respond to every applicant. However, if you do not receive a response from us within 60 days, please consider your application for this position unsuccessful. We may contact you in the future for any opportunities that match your qualifications and experience.

Thank you for considering a career with RGE.