Head Of Restaurant Operations EMEA

Head Of Restaurant Operations Emea

Ready to make your next big professional move? Join us on our journey to achieve our big dream of building the most loved restaurant brands in the world.

Restaurant Brands International Inc. is one of the world’s largest quick service restaurant companies with nearly $45 billion in annual system-wide sales and over 32,000 restaurants in more than 120 countries and territories.

RBI owns four of the world’s most prominent and iconic quick service restaurant brands – TIM HORTONS®, BURGER KING®, POPEYES®, and FIREHOUSE SUBS®. These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities.

RBI is committed to growing the TIM HORTONS®, BURGER KING®, POPEYES® and FIREHOUSE SUBS® brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support. Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc.

Job overview: The Head of Restaurant Operations EMEA is responsible for leading and setting the strategic direction of Operations for all four RBI brands (Burger King, Popeyes, Tim Hortons, Firehouse Subs) in the EMEA region. Reporting to the Regional President EMEA, this individual will oversee ongoing innovation and development that will continue to support and grow our brands in the region and the QSR industry at large.

Your key roles & responsibilities:

• Operations Strategy
• Restaurant & Franchisee Performance
• Operations Excellence
• Restaurant Equipment & Layout Design
• Guest Experience
• Training
• Labor
• Restaurant Systems and Programs

Your skills & experience:

• Minimum 10 years of experience in Quick Service Restaurants operations
• Previous business to customer operations experience
• Experience in a franchised or similarly structured environment is required
• Previous experience in the EMEA region and cross-country experience is a plus
• Previous experience leading and setting regional strategy as well as managing cross-functional teams
• Exceptional interpersonal and problem-solving skills; ability to work cross-functionally both internally and externally to impact significant business outcomes across diverse markets
• Full proficiency in English
• Ability to travel throughout the EMEA region
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, and Outlook)

Benefits at all of our global offices are focused on physical, mental and financial wellness. We offer unique and progressive benefits, including a comprehensive global paid parental leave program that supports employees as they expand their families, free telemedicine and mental wellness support.

Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI's policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.