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Patient Support Representative
Assist patients in completing Medicaid and Social Security Disability applications efficiently
Tulsa, Oklahoma, United States
Entry Level
yesterday
Resource Corporation of America
Resource Corporation of America specializes in healthcare revenue cycle management, focusing on maximizing revenue from insurance and patient receivables.
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Patient Support Representative
We are seeking a Patient Support Representative who enjoys helping people with compassion and integrity, to join our team.
We help our patients by:
- Screening patients to determine eligibility for Government & Third-Party programs such as Medicaid, ACA/marketplace, and Social Security Disability, assisting patients throughout the application process
- Building relationships and providing excellent customer service to patients, patient families, partner staff, agencies and peers to help facilitate applications
- Communicating, clearly and effectively both orally and in writing
Must be:
- Self-motivated, dependable and adaptable
- Organized and have strong time-management skills
- Able to follow all HIPAA, state and federal guidelines
- Knowledgeable of office equipment including, phone, fax, computers and email
- Bilingual (Spanish) a plus
Past experience desired, not required:
- Medicaid experience
- Work in hospital or medical office setting
- Insurance verification
- Social Services and/or Patient Advocate
- Working knowledge of hospital systems (ie: Epic, Cerner, Meditech)
We offer a robust employee benefits package, including, not limited to:
- Medical, Dental, Vision
- Paid Holidays and Paid Time Off
- Life, Personal Accident and Disability Insurance
- 401K retirement plan
- Flexible Spending Accounts
- Employee Referral Bonus Program
- Discounts on hotels, vacations, car rentals
- Immediate access to 24/7 Telehealth service
About Resource Corporation of America
Resource Corporation of America specializes in healthcare revenue cycle management, focusing on maximizing revenue from insurance and patient receivables.