Associate Sales Account Manager - Remote Local To Lexington, KY - Remote Eligible

Associate Account Manager

The Associate Account Manager is responsible for proactively maintaining and retaining relationships with existing customers for permanent commercial and industrial waste services in an assigned territory. The Associate Account Manager is responsible for making outbound calls and receiving inbound calls to retain business with Republic Services' smaller, less complex commercial and industrial customers; and increasing the level of penetration in his or her existing customer base by selling the full suite of Republic Services products.

Effectively maintains and retains existing customers by proactively reaching out to existing customers on a daily basis

Develops and maintains a thorough knowledge of the Company's available services, lines of business, pricing structures, and offers additional services as appropriate to assigned existing customers.

Performs contractual re-signs on existing customers to extend customer relationship and increase customer profitability where appropriate.

Responds to all cancellation requests in alignment with the established escalation policy.

Proactively communicates with or responds to customers in support of company pricing initiatives.

Utilizes Salesforce on a daily basis, schedules and documents all activities such as calls, meetings and proposals.

Responsible for capturing customer emails, minimizing rate restrictions and customer credits.

Increases customer penetration by selling full suite of Republic Services products.

Regularly meets with Sales Manager to review weekly customer retention and relationship activities, progress versus goals and status of key customer relationships.

Performs other job-related duties as assigned.

Waste or transportation industry experience.

High school diploma or G.E.D. (Required)

0 - 2 years of customer service experience. (Required)

Preference to candidates with account management and sales experience. Knowledge and use or CRM tool beneficial. Candidate will be covering the Lexington, KY Territory. Prefer candidate local to Lexington area.

You must be available to work any 40 hour work week starting 8am EST, Monday through Friday.

Both training and the position will be work from home. The company provides equipment, and the employee supplies the internet, a hard-wired internet connection and a distraction-free work environment.

Internet Requirements: Ping/Latency 100ms or less; Download 25MBPS; Upload 5MBPS; Packet loss 0% (Cannot use: Mobile hot-spot, tethering, or Satellite ISP service)

Remote Requirements: Employees are required to be on video in internal meetings and trainings.

Pay Range: 20.35 - 25.45 - 30.55 USD Hourly; Plus Bonus

Eligible employees can elect to participate in:

Comprehensive medical benefits coverage, dental plans and vision coverage.

Health care and dependent care spending accounts.

Short- and long-term disability.

Life insurance and accidental death & dismemberment insurance.

Employee and Family Assistance Program (EAP).

Employee discount programs.

Retirement plan with a generous company match.

Employee Stock Purchase Plan (ESPP).

Paid Time Off (PTO)

Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law.

Republic Services, Inc. (NYSE: RSG) is a leader in the environmental services industry. We provide customers with the most complete set of products and services, including recycling, waste, special waste, hazardous waste and field services. Our industry-leading commitments to advance circularity and support decarbonization are helping deliver on our vision to partner with customers to create a more sustainable world.

Our company values guide our daily actions:

Safe: We protect the livelihoods of our colleagues and communities.

Committed to Serve: We go above and beyond to exceed our customers' expectations.

Environmentally Responsible: We take action to improve our environment.

Driven: We deliver results in the right way.

Human-Centered: We respect the dignity and unique potential of every person.

Republic Services' strategy is designed to generate profitable growth. Through acquisitions and industry advancements, we safely and sustainably manage our customers' multiple waste streams through a North American footprint of vertically integrated assets.

With our integrated approach, strengthening our position in one area advances other areas of our business. For example, as we grow volume in recycling and waste, we collect additional material to bolster our circularity capabilities. And as we expand environmental solutions, we drive additional opportunities to provide these services to our existing recycling and waste customers.

The Republic Services Polymer Center is the nation's first integrated plastics recycling facility. This innovative site processes rigid plastics from our recycling centers, producing recycled materials that promote true bottle-to-bottle circularity. We also formed Blue Polymers, a joint venture with Ravago, to develop facilities that will further process plastic material from our Polymer Centers to help meet the growing demand for sustainable packaging. We are building a network of Polymer Centers and Blue Polymer facilities across North America.

We continue to advance decarbonization at our landfills. As demand for renewable energy continues to grow, we have 70 landfill gas-to-energy projects in operation and plan to expand our portfolio to 115 projects by 2028.

Barron's 100 Most Sustainable Companies

CDP Discloser

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Great Place to Work

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