Teknisk Support Till SMC Automation

Technical Support Specialist

Do you want to become a technical specialist in an international technology company with a strong market position? Do you also want to work in a support role with great variation, where you have the opportunity to develop and contribute your expertise in close collaboration with both the sales team and customers? Then read on. Here you will get a proper introduction to the company's products, the opportunity to influence working methods within technical support and not least nice and competent colleagues.

SMC Automation is a leader in automation solutions and offers a wide range of products in both pneumatics and electrical automation. The company is a stable player with customers in everything from advanced electronics industry to heavy manufacturing industry. They are characterized by high technical competence, long-term customer relationships and a culture characterized by cooperation, innovative thinking and responsibility.

Reperio Search is now seeking on behalf of a client an employee for Technical Support. In this role, you will be a key player in supporting salespeople and customers with technical expertise for automation solutions. You will become part of a team of four people.

Your main duties:

• Provide technical support via phone and email
• Be a technical support for the company's salespeople and customers
• If necessary, conduct joint visits with salespeople at customers' locations
• Contribute to good customer service and long-term customer relationships
• Collaborate with technical centers in Europe

Who are we looking for?

• We are looking for someone with post-secondary technical education or a high school engineering degree in combination with experience. You have previously worked in a technical support role or as an automation engineer, preferably with a focus on electrical automation.
• You have:
• Good understanding of automation, pneumatics and electrical circuits
• Knowledge of IO communication, PLC systems and AC servo solutions
• Experience with field buses such as ProfiNET
• Good computer and system skills
• Fluent Swedish and English in both speech and writing
• As a person, you are:
• Proactive and solution-oriented
• Engaged, accurate and proactive
• Responsible and confident in discussing technical solutions with both colleagues and customers
• Service-oriented and accommodating
• It is meritorious if you have experience with support tools such as Zendesk as well as experience with business systems such as Movex or M3.

Does it sound interesting? Then do not hesitate to submit your application via the button below. If you have any questions about the position, you are welcome to contact recruitment consultant Malin Nordh at Reperio Search, phone 072 – 325 66 96 or recruitment consultant Fredrik Hellström 073 - 540 03 31.