Sales Executive (hồ Chí Minh)

Business Development And Market Research

Responsibilities:

1. Develop Business And Keep Retention Clients

Maintain and develop sales volume; Develop new business opportunities from new market segments, existing clients and renewals; Understand features, advantages, disadvantages of the products & services as well as competitors'; Contact with customers and record all customers' information in the report of customer's information; Keep close relationship for retention of clients; Co-operate with sales admin to prepare contract, service executive form, check list…to get customers; Planning for week work, month for approval and comply with the approved plans; Receive and handle complaints from customers regarding to product quality, delivery time, etc; Inspect the premises thoroughly for signs of pests, identify the pest and find out where they are entering the premises; Coordinate with Operations Department to complete the service and meet the customers' requirement; Contact clients to ascertain the client's satisfaction with the service; Respond to termination notices & follow up the process of contact's liquidation; Set up and conduct a regular client visitation cycle; Renegotiate service agreements by conducting fresh survey/audit or educating users of the services, and introduction of new services that be suitable to the client; Other tasks are required by Line Manager.

2. Market Research & Competition Activities

Conduct thorough market segment research of your sales zone; Regularly recommend constructive ideas in marketing the services and penetrating the target segment; Monitor competition activities and strategies regularly; Other requested tasks.