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Admin & Customer Service (6 Months Contract) - Subang

Plan and optimize customer service appointments by coordinating with service teams and generating monthly reports.
Shah Alam, Selangor, Malaysia
Junior
yesterday
Rentokil Initial

Rentokil Initial

Provides pest control, hygiene, and workplace services to protect health, enhance environments, and support business operations globally.

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Service Planner

We are looking for a motivated, dynamic Service Planner, also known as Admin & Customer Service (6 months Contract) to join our team. Your responsibilities will be to plan customer's service appointment, assigned and coordinate with serve team to create optimal service schedule.

To help to achieve this, we will provide you with a competitive base salary, contractual bonus and career opportunities. You will also be given full product training, with hands on assistance from Service and Operation Team.

In this role you will be responsible for:

  • Plan customers' service appointment and coordinate with service team to create optimal schedule
  • Ensure all data is input onto the in-house system accurately and efficiently
  • Follow up with service team to ensure no service backlogs
  • Analyse service team capacity data for service schedule improvement
  • Attend monthly stock take and prepare stock closing reports
  • Compile service reports and invoice to customer upon request
  • Prepare monthly reports
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Admin & Customer Service (6 Months Contract) - Subang
Shah Alam, Selangor, Malaysia
Support
About Rentokil Initial
Provides pest control, hygiene, and workplace services to protect health, enhance environments, and support business operations globally.