Inside Sales Rep - Remote Eligible

Position Overview

Performs inbound and/or outbound customer calling activities to present and sell company products or services to customer base. Utilizes phone or internet chat approaches for customer contact which are predominantly routine, but may require deviation from standard screens, scripts, and procedure with the assistance of a computerized system. Answers inquiries, resolves problems, promotes and sells products/services, and/or enters or confirms sales. Assesses needs and suggests/promotes alternative products or services.

Job Responsibilities

Processes incoming or places outbound customer/prospect calls regarding various business unit products and services.

Identifies needs of customer and delivers services and/or products that are specific to the customer need in order to generate revenue.

Records all customer information and call history information accurately on appropriate paperwork or electronic systems.

Reviews daily information on the business unit customers’ changing needs and new features of service.

Promotes business unit products and/or services.

Job Requirements

High School diploma or general equivalency diploma (GED)

Six (6) months previous sales experience

Ability to navigate a computerized data entry system or other relevant applications required

Internet/Chat work areas - ability to type 35 words per minute required

General knowledge of the organization, products, and/or services required

Skill with Microsoft Office applications (Word & Outlook)

Ability to learn and work effectively with Mission, Webview, Verint, etc.

Skill in verbal and written communication

Skill in building strategic working relationships and in contributing to team success

Skill in quality orientation

Skill in being adaptable to changing business needs

Skill in analytical tasks

Skill in organizational and time management

Skill in learning new tasks and applying them on the job

Skill in initiating action to resolve issues

Ability to be scheduled to work the full range of hours (Monday through Sunday 5:00am - 12:00 midnight)

Physical Demands and Working Conditions

The physical demands are representative of those that must be met by an employee to perform the essential function to this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Incumbent must be prepared to:

• Move up to 10 pounds regularly and 11-20 lbs frequently, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.
• Regularly sit, climb, balance, stoop, kneel, crouch and crawl.
• Regularly use legs and/or hands and arms to ascend or descend ladders, stairs, scaffolding, ramps, poles, etc.
• Maintain his/her balance when walking, standing, or crouching on narrow, slippery, or erratically moving surface.
• Safely operate a motor vehicle.

Incumbent is required to have:

• Have close visual acuity to perform detail oriented activities at distances close to the eyes, as well as visual acuity to perform activities at or within arm's reach.

Incumbent will be subject to:

• Occasionally wear personal protective equipment (PPE), including, but not limited to an OSHA compliant respirator.
• Regularly work in confined spaces, narrow aisles, or passageways.

Why Choose Us? A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives. Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.

• Multiple avenues to grow your career
• Training and development programs available
• Tuition Reimbursement benefits (for FT Colleagues)

Health and Wellness

• Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1
• Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more

Savings and Retirement

• 401(k) retirement plan with company-matching contributions

Work-Life Balance

• Vacation days & sick days
• Company-paid holidays & floating holidays
• A company mindset that prioritizes health, safety, and flexibility

We are looking for individuals who want to make a difference where our customers live and work. Is that you? This company is a Drug Free workplace. Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.